VanChat AI Chatbot & Live Chat

Eccezionale!!! Ho risparmiato tantissimo tempo lasciando la mia Assistant a gestire le domande di routine!! Inoltre impara velocemente tutti i comandi impartiti D&R e li personalizza ottimizzandoli. Inoltre il bello è che ti inoltra le telefonate, messaggi, e-mail... Ne ho provate tante ma ad oggi per me è la migliore! Show more

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future. Show more

I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless. Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot. I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it. Installed it, within an hour it had already sold a product to a customer who would have likely just left. We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - not anymore! : ) Show more

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth. Show more

After trying out several several different chatbot solutions, we ultimately choose VanChat. VanChat stood out not only for its affordability but also for its extensive features and flexible service options. The chatbot supports multiple languages, learns our business quickly, and allows seamless switching between human agents and the AI chatbot, which has significantly enhanced the efficiency of our customer service. Show more