Onward Checkout+
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Why Choose Onward Checkout+?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced customer capabilities
Customer Reviews
We use Onward+ for our post purchase shipping and product insurance and it has been a great resource for our company and customers. It is easy to use and has made our shipping, returns, claims and quality guarantees quick and easy. If you want efficiency, go with them!
Since launching with Onward, the experience has been seamless. We've tried several shipping protection providers over the years, and Onward has consistently delivered the best customer service. Our customers have been happy with the claims process, which means we're happy too. We also appreciate that they're continuously adding new features and services without increasing costs. Our account manager, Brian, has kept us informed about new features and even helped us implement them on our site. We highly recommend Onward to any merchant looking for a reliable shipping protection partner.
absolutely a game changer for our business. The team are fantastic and very responsive. Don’t even Hesitate just do it.
Onward is a game-changer for Nemah, enhancing our customers' post-purchase experience with seamless benefits like shipping protection, cashback, and carbon offsets. By integrating Onward, we're able to offer our customers peace of mind with every order, aligning perfectly with Nemah's commitment to quality and care. Onward's no-SaaS-fee model ensures that we can invest more into what matters most—our community. This partnership not only boosts customer satisfaction but also strengthens our brand's value proposition, making it an essential part of our growth strategy.
Onward has exceeded our expectations. It’s been pretty incredible to see the adoption rate from our customers. It’s clear they wanted the ability to protect their investment with us and Onward’s VIP service provides them with peace of mind. What's most interesting for us is that Onward goes beyond covering the standard package protection stuff (lost, stolen and damaged packages). Since we ship bulky items, Onward’s carbon neutral shipping program is also a nice win for our sustainability efforts.
Frequently Asked Questions
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Onward Checkout+ Market Intelligence
Active Installs
442
Market Penetration
0.0%
of 4,786,323 active stores