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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

4.6(Reviews)

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

About Tidio ‑ Live Chat & AI Chatbot

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 39,003
9,886 installs
9886
Mar 16
6,375 installs
6375
Mar 17
163 installs
Mar 19
3,306 installs
3306
Mar 20
7,506 installs
7506
Mar 21
2 installs
Mar 22
49 installs
Apr 24
57 installs
Apr 25
46 installs
Apr 26
57 installs
Apr 27
1,135 installs
Apr 28
1,603 installs
1603
Apr 29
1,090 installs
Apr 30
1,028 installs
May 1
1,052 installs
May 2
1,306 installs
1306
May 3
618 installs
May 4
6 installs
May 5
1,949 installs
1949
May 20
28 installs
Jun 1
60 installs
Jun 2
41 installs
Jun 3
21 installs
Jun 4
15 installs
Jun 5
56 installs
Jun 6
1,413 installs
1413
Jun 7
30 installs
Jun 8
15 installs
Jun 9
61 installs
Jun 10
29 installs
Jun 11

Frequently Asked Questions

What is Tidio ‑ Live Chat & AI Chatbot?

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

How much does Tidio ‑ Live Chat & AI Chatbot cost?

Tidio ‑ Live Chat & AI Chatbot offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Tidio ‑ Live Chat & AI Chatbot easy to set up?

Yes, Tidio ‑ Live Chat & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

1.0

I was looking for a chat-bot solution that will help gain more email subscribers. I have a little small business store with 25K visitors per month. Tidio only served the first 1000 visitors, then the bot stopped working. Now they ask for $89/mo for 20K visitors per month. It's a pure robbery. I know you guys are smart and IT-geeks, and you're surrounded by billionaires and trillion dollar businesses - they are all around you. Then this makes you think that a small business with 25K visitors per month is a billionaire too... this is not true. 25K visitors per month can hardly generate $5K in gross sales. Minus 5% transaction commission, minus 45% operational costs (shopify, apps, google services). So you get roughly 30% of the gross revenues - and that's to put food on a table for a family. Now you want to take $89 from my pocket for just running a bot that asks for a customer's email address. For $89/mo I'll write my own bot with blackjack and hookers. You guys forgot how hard to earn each dollar. How much daily hard work, sweat, pain and grinding is in each earned dollar. Good luck! Show more

June 19, 2021
5.0

Great feature set, even on the free plan. Intuitive and functional. They offer some pre-configured chatbot options, which is nice, and their support has been terrific. Show more

June 18, 2021
5.0

Very good app. You can easily see what users are browsing on your website so you can send them personalized message each time. Recommended they are very helpful, you can get support within matter of seconds. Thanks Show more

June 18, 2021
5.0

Excellent app. Is extremely helpful. I love it. Excellent customer service, too! Highly recommended. Show more

June 18, 2021
5.0

Very good app. Does everything I need and more. Even better...top notch customer service! A+ Would definitely recommend . Show more

June 17, 2021

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