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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

4.7(Reviews)

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

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Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 39,897
9,886 installs
9886
Mar 10
17,352 installs
17352
Mar 17
209 installs
Apr 21
7,832 installs
7832
Apr 28
6 installs
May 5
1,949 installs
May 19
28 installs
May 26
1,636 installs
Jun 2
278 installs
Jun 9
374 installs
Jun 16
177 installs
Jun 23
170 installs
Jun 30

Pricing Plans

Free

Free

Live Chat - conversations with 50 users, Flows: with up to 100 visitors/mo, Ticketing, Mobile app, Social media integrations

Get Started Free

Customer Service

$29 / month or $290/year and save 17%

All Free plan features, Analytics, Live visitors list, Operating hours, Tidio AI reply assistant, Live chat support (24/5)

Choose Plan

Lyro AI Chatbot

$39 / month or $390/year and save 17%

All Free plan features, Website scrapper, Lyro tasks, Native Shopify actions, No Tidio branding (add-on), Live chat support (24/5)

Choose Plan

Frequently Asked Questions

What is Tidio ‑ Live Chat & AI Chatbot?

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

How much does Tidio ‑ Live Chat & AI Chatbot cost?

Tidio ‑ Live Chat & AI Chatbot offers multiple pricing tiers to fit different business needs: Free: Free, Customer Service: $29 / month or $290/year and save 17%, Lyro AI Chatbot: $39 / month or $390/year and save 17%.

Is Tidio ‑ Live Chat & AI Chatbot easy to set up?

Yes, Tidio ‑ Live Chat & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

I love this app. Does exactly what it's supposed to do. Great app Show more

January 7, 2016
5.0

We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app. Show more

December 16, 2015
5.0

Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating. Show more

December 14, 2015
5.0

Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service Show more

November 16, 2015
5.0

Great app! Easy to install and works just great Show more

November 12, 2015

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