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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

4.4(Reviews)

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

About Tidio ‑ Live Chat & AI Chatbot

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 39,003
9,886 installs
9886
Mar 16
6,375 installs
6375
Mar 17
163 installs
Mar 19
3,306 installs
3306
Mar 20
7,506 installs
7506
Mar 21
2 installs
Mar 22
49 installs
Apr 24
57 installs
Apr 25
46 installs
Apr 26
57 installs
Apr 27
1,135 installs
Apr 28
1,603 installs
1603
Apr 29
1,090 installs
Apr 30
1,028 installs
May 1
1,052 installs
May 2
1,306 installs
1306
May 3
618 installs
May 4
6 installs
May 5
1,949 installs
1949
May 20
28 installs
Jun 1
60 installs
Jun 2
41 installs
Jun 3
21 installs
Jun 4
15 installs
Jun 5
56 installs
Jun 6
1,413 installs
1413
Jun 7
30 installs
Jun 8
15 installs
Jun 9
61 installs
Jun 10
29 installs
Jun 11

Frequently Asked Questions

What is Tidio ‑ Live Chat & AI Chatbot?

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

How much does Tidio ‑ Live Chat & AI Chatbot cost?

Tidio ‑ Live Chat & AI Chatbot offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Tidio ‑ Live Chat & AI Chatbot easy to set up?

Yes, Tidio ‑ Live Chat & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Excelente aplicación, estare al pendiente de la sucripcion basica aver como esta, pero dentro de lo que cabe esta genial super, me encanto Show more

January 25, 2019
5.0

I was getting a lot of visitors to my site but conversions were low. I wanted to see if adding a chat feature + bots would help. It did! I've saved several abandon carts already by being able to communicate directly with potential customers at the point of sale. Plus Tidio's customer service is top notch - not surprsingly their chat feature works really, really well. Highly recommend! Show more

January 24, 2019
5.0

Probably the best chat app on shopify, looks great and easy to use. alot of features for free....... Show more

January 23, 2019
5.0

Great customer support for any questions - they practise what they preach with an amazing live chat. Rafal was the best. In addition - the app is phenomenal. Show more

January 17, 2019
5.0

¡This is definitely a magic thing! Despite of my store being recognized as one of the top 20 Shopify Stores on traffic (compared with stores that opened the same week I did), I have been struggling to convert traffic into sales since 3 months ago. I installed the app, configured 1 Bot and immediately started selling! Show more

January 14, 2019

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