Shipway Order Tracking
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Why Choose Shipway Order Tracking?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Starter
1000 Shipments/Month, Tracking Access to 650+ couriers, Email Notifications, Branded Tracking page / Tracking Widget
Choose PlanGrowth
All Starter+, 2000 shipments / Month, Carrier performance report, EDD feature & SLA report, Multi-lingual tracking page, SMS Alerts, Product Recom
Choose PlanEnterprise
All Growth +, 5000 Shipments Per Month, Customer Reviews & NPS Score, Whatsapp Alerts, Shopify Pushback, Webhooks
Choose PlanKey Features
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
Extremely disappointing experience with Shipway. We have been trying to integrate Allcargo Gati / Gati KWE tracking with our Shopify store and have contacted Shipway support more than 100 times through calls and messages. Unfortunately, we have received little to no meaningful response. Every time we follow up, we are given vague assurances that the issue will be resolved soon, but there is no actual progress or accountability. It feels like customers are being kept waiting indefinitely without any clear answers. As a business, we depend on reliable courier integrations and responsive support. Instead, we have wasted countless hours chasing the support team with no resolution. This has affected our operations and customer experience. Very disappointing service. I would not recommend Shipway if timely support and dependable integrations are important for your business.
I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
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Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier . Show more
Frequently Asked Questions
Shopify App Installs
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Shipway Order Tracking Market Intelligence
Active Installs
1,630
Market Penetration
0.0%
of 4,786,323 active stores