BOLD Bundles ‑ Product Bundles

I used the app to make a bundle with our product, and it already gave us 10 $50 sales within the the first day! We use it as an up sell for our popular products, and it has been very successful for us. This is a not a product to rely on if you are not attracting clients already, but assists very well when there is a structured marketing in place. Customer service was very responsive as well, and Naman gave me the information I needed.

I rarely write negative reviews. But I am just not sure what is going on with this app. Customer service has been meh, and keeps pushing me back to their articles. We have experience multiple issues, and some of them have been caused by the support staff working to help. They made the bundle "live" after testing late on Friday without our knowledge. We ended up getting orders for the bundle while it was improperly set up. It caused issues with our fulfillment center and also featured photos that we had not chosen. For whatever reason whenever we make a change, the product photos we have chosen disappear and the app populates the product shots with grainy screen grab looking images from our other products. We've had issues getting it installed and getting it fully resolved, partially because every time we sort one, I have to reconfigure the product shots and more. This has been over nearly two weeks now. It's ongoing and still not functioning. Working with another agent and they made the bundle "live" again without our knowledge but this time I was on the lookout. It again reverted to the crap photos. I can't explain why or how this happening but they do keep directing me to their support page of articles. Show more

I recently was very confused about a couple of the options and a mess i made on my site. Naman answered quickly in the chat box and helped me through it all. I'd give them a 10 star review if i could. 2 reviews in 1 day? You're probably saying.. "no way this guy exists", right? But i'll be damned.. Bold Bundles did it again and are fixing my problems. Vighnesh guided me through this issue like they were carrying a wounded bird through fire. Thanks Vignesh! You really saved my Mix and Match issues. Hope to meet the entire team one day at a time through this Chat box. Show more

Messed up our store. A complete hell to fix. Installed it, suddenly it made changes to our theme making weird text show up. Uninstalling the app after deleting the bundles. The code that remains makes the site really slow. Show more

Carter was a customer support who helped me the setting up of a bundle I had created using Bold Bundles. He was very patient, and gave me great instructions on how to solve my problem. This is a great app I would recommend any shopify customer to use. Show more