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PostCo Returns & Exchanges

5.0(Reviews)

PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights

Key Features

  • Advanced analytics capabilities
  • Advanced workflow capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Basic

$49 / month or $529.20/year and save 10%

20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit

Choose Plan

Pro

$129 / month or $1,393.20/year and save 10%

All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange

Choose Plan

Premium

$239 / month or $2,581.20/year and save 10%

All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support

Choose Plan

Plus

$479 / month or $5,173.20/year and save 10%

All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager

Choose Plan

Frequently Asked Questions

What is PostCo Returns & Exchanges?

PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights

How much does PostCo Returns & Exchanges cost?

PostCo Returns & Exchanges offers multiple pricing tiers to fit different business needs: Basic: $49 / month or $529.20/year and save 10%, Pro: $129 / month or $1,393.20/year and save 10%, Premium: $239 / month or $2,581.20/year and save 10%, Plus: $479 / month or $5,173.20/year and save 10%.

Is PostCo Returns & Exchanges easy to set up?

Yes, PostCo Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it. Show more

August 26, 2021
5.0

Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended! Show more

August 26, 2021
5.0

We have been using this app for about 8 months now. It's really streamlined the way we handle returns. The Postco team continue to update the app features and have always been extremely helpful with any issues we've encountered along the way. Good value, Highly recommended. Show more

August 7, 2021
5.0

We have been using the PostCo 360 app for around 5 months now, and I really can't recommend it enough. It has totally streamlined our returns process by giving our customers a far more professional and simplified experience whilst keeping managing returns extremely easy for our team. The app is really adaptable, clean, simple to use, with 1st class and flawless support from PostCo when needed. We would honestly give more than 5 stars if we could! Keep up the great work! Show more

July 16, 2021
5.0

We’ve been using PostCo for a few months now, it’s saving us a lot of time processing returns! Also Nick is super helpful! Highly recommended :) Show more

June 6, 2021

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