PostCo Returns & Exchanges
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for multiple & higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights
Key Features
- Advanced analytics capabilities
- Advanced workflow capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FlexReturn
Unlimited returns, Checkout+ available, Branded returns portal, All features in Premium, Instant exchange + AI agent*
Get Started FreeBasic
20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit
Choose PlanPro
All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange
Choose PlanPremium
All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support
Choose PlanPlus
All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager
Choose PlanFrequently Asked Questions
What is PostCo Returns & Exchanges?
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for multiple & higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights
How much does PostCo Returns & Exchanges cost?
PostCo Returns & Exchanges offers multiple pricing tiers to fit different business needs: FlexReturn: Free, Basic: $49 / month or $529.20/year and save 10%, Pro: $129 / month or $1,393.20/year and save 10%, Premium: $239 / month or $2,581.20/year and save 10%, Plus: $479 / month or $5,173.20/year and save 10%.
Is PostCo Returns & Exchanges easy to set up?
Yes, PostCo Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We have been using the PostCo 360 app for around 5 months now, and I really can't recommend it enough. It has totally streamlined our returns process by giving our customers a far more professional and simplified experience whilst keeping managing returns extremely easy for our team. The app is really adaptable, clean, simple to use, with 1st class and flawless support from PostCo when needed. We would honestly give more than 5 stars if we could! Keep up the great work! Show more
We’ve been using PostCo for a few months now, it’s saving us a lot of time processing returns! Also Nick is super helpful! Highly recommended :) Show more
PostCo 360 has been such a great upgrade for us, it does almost everything we need, and makes processing returns simple and efficient. The business support is also fantastic! The only thing we would love to see is if our customers could select different items to exchange for through the app. Other than that this App is amazing. Show more
PostCo is super easy to use and saves me a lot of time. Set up is easy and customer service is great. Very responsive and helpful. Show more
PostCo has been a great help too streamline our Returns. The features of the app are really great and support team is top notch! Show more
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