PayWhirl Subscriptions

The best thing about this app is the customer service. They are super quick but also they are willing to help you with everything you need. Show more

A cost effective app that enables you to offer subscriptions to your customers. They have been gradually releasing new features and consistently improving the app. If you have a question (like I did) they will respond quickly and do their best to help resolve your issue. Show more

Customer service are great, really helpful and always manage to find a solution. Only issue is that its not 24/7 so when I have a problem in the UK, I need to wait until your office is open. Like that I can change when customers are charged but would prefer if this was automatic instead of me doing it manually. Show more

Lacking in features vs other subscription apps and has bugs. - Barely any reporting or analytics are available - no support for customers to swap products - You have to force customers to create an account before checkout (reduces checkout rate) so they can manage their subscription. No post-checkout account creation prompts. - Subscriptions renew at a different time from when the customer signed up. Sometimes this can tick over to the next day (your customers will enquire about this) - I've had subscriptions not being cancelled multiple times - leading to the customer being charged again. - No upsell or cross-selling features or one-time purchase discounts with subscriptions their shopify app is severely lacking compared to their external software which is unfortunate. The only positive that this app has is its integration with shopify checkout as opposed to redirecting. Show more

The team at PayWhirl are one of the most responsive customer service teams I have ever dealt with. I know there are other subscription apps out there but the reason I continue to work with PayWhirl is because they respond so quickly to every query I have and the team are committed to constantly improving their app. Thank you Sergey and Lincoln at PayWhirl. Show more