Shipping Protection ‑ Navidium

Super easy and allows you to customize the name of your shipping protection as well as color and icon. Also love it because it allows us to handle our own claims. With Route, customers would email us first anyway, so it was a hassle directing them to another service. With Navidium we can just handle it. Show more

I have been looking for a product like this for months and happen to stumble on Navidium. I have used others and felt this application and its supported staff had our best interest. Keep up the great work. Show more

Navidium has been absolutely amazing! The customer support team is extremely responsive and extremely helpful (will typically have a response within the hour). My store had been using Route for the longest time. Route determines what they will cover, and makes the claims process very difficult. I found it hilarious that Route collects all money from your customers, and then will refuse reimbursement for certain orders. With Navidium I am in complete control of reimbursing customers and it makes everything so much easier. If you are on the fence between Route and Navidium, your choice should be Navidium and it’s not even close. Show more

This app is so much better than the competitors. It really allows small businesses to thrive. I have recommended it to my friends. Show more

So much better than money-hungry R#@te who denied any revenue sharing when we threatened to leave because so many competitors were offering it. We wanted to support a local brand, but it was clear that they did not want to work with us and keep us as a customer. It was all about making money for them and in the end, they lost out because we left. We didn't even switch to a new provider for the past 6 months. That's how pissed we were. Navidium puts you in the driver's seat and was installed by the team in 24 hours. The next order we had, the customer added Navdium to the cart! Make the switch. Don't be stupid! Show more