StoreCensus
LiveChat: Live Chat App icon

LiveChat: Live Chat App

4.7(Reviews)

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.

About LiveChat: Live Chat App

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.

Key Features

  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 8,080
7 installs
Mar 16
4 installs
Mar 17
616 installs
Mar 19
363 installs
Mar 20
72 installs
Mar 21
1 installs
Mar 22
4 installs
Apr 24
1 installs
Apr 27
1 installs
Apr 28
1 installs
Apr 29
1 installs
Apr 30
4 installs
May 2
3 installs
May 3
3 installs
May 4
6,999 installs
6999
May 20

Frequently Asked Questions

What is LiveChat: Live Chat App?

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.

How much does LiveChat: Live Chat App cost?

LiveChat: Live Chat App offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is LiveChat: Live Chat App easy to set up?

Yes, LiveChat: Live Chat App is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We've been using LiveChat for years and have found it invaluable for our customer service. This is the first Shopify integration we've done and we had a small hiccup with domain approval on our development store, but the LiveChat team sorted it out promptly and were very friendly. Show more

February 28, 2021
1.0

VERY BAD SERVICE... I TRIED TO LOGIN IN FOR MANY DAYS AND THE SUPPORT TEAM DOESNT WANT TO HELP, SO I DOWNLOADED TIDIO! SORRY BUT YOU NEED TO HELP YOUR CUSTOMERS... Show more

February 10, 2021
4.0

Review Update: Customer support reached out to me to clarify some issues I was having, Although this issues I had are still the same they were happy to issue me my refund. So that being said 4 stars because I appreciate excellent customer support because as we all know many companies suck at it , Their chat app is an excellent app I did really like the Product cards. Did not work as expected, SMS did not work support was no help, Although they have Shopify customer insights in the live chat it is not available in the ticket section making tickets useless it customers email you. Their website show pictures that customers can by products from the chat with products cards from Shopify, When tested cards only showed "View Product" When I ask support that said that wasn't real. I cancel service 30 min after installing, they would not refund me my $50. Show more

January 11, 2021
5.0

I searched and searched for the best chat app. Not sure why I didn't start with the Gold Standard of chat apps! I have been using a competing chat app for years before coming over to Shopify. It was good, but nothing like this. LiveChat is so intuitive and user friendly. Plus, the support for this is unparalleled! Thank you! Show more

July 6, 2020
5.0

I have used LiveChat for almost 2+ years on and off on my sites. Now I am using LiveChat on my Shopify site. I am extremely pleased with this incredible app and its features. The design is quite brilliant and well executed. But most importantly any time I have a question, I can chat with their support team member 24/7 and get a correct answer within minutes. Now that’s peace of mind. Show more

February 13, 2020

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