
LiveChat: AI Live Chat App
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Key Features
- Advanced integration capabilities
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Starter
View customer information, Seding product cards, Text Intelligence (AI) features, Traffic tracking up to 100 visitors, Chat customization, 60-day chat history, Asynchronous communication, 24/7/365 Support
Choose PlanTeam
Everything from Starter, Track and share order details, Preview cart in real time, Tracking sales from chats, Full chat customization, Traffic tracking up to 400 visitors, Unlimited chat campaigns, Unlimited chat history
Choose PlanBusiness
Everything from Team, Advanced Text Intelligence (AI) features, Traffic tracking up to 1000 visitors, Advanced reporting, Work scheduler, Apple Messages for Business, Geolocation chats routing, Agent performance
Choose PlanFrequently Asked Questions
What is LiveChat: AI Live Chat App?
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
How much does LiveChat: AI Live Chat App cost?
LiveChat: AI Live Chat App offers multiple pricing tiers to fit different business needs: Starter: $24 / month or $240/year and save 17%, Team: $49 / month or $492/year and save 16%, Business: $69 / month or $708/year and save 14%.
Is LiveChat: AI Live Chat App easy to set up?
Yes, LiveChat: AI Live Chat App is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed. Show more
LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience! Show more
App is very nice, but the prices are extremely expensive for SB, They don't honor shopify prices either! Show more
Overly complicated and unintuitive for such a simple use case. I chatted to support and finished my call by saying "Thanks, but I am going to find another solution" and the reply was "You're welcome". Unreal Show more
This our my go-to app in Shopify, using it daily. Well done, a lot of features, I like the integration with iPhone/Android, so that desktop and mobile chats are synchronized. Also like that it shows us real-time visits, stats, plenty of widget customization options. So far, great experience with the app Show more
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