HelpDesk for Ecommerce support
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Why Choose HelpDesk for Ecommerce support?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Team
Paid users with admin or agent roles, Unlimited free viewers, 5 teams, 5 forwarding addresses, 5 reply addresses, One custom domain
Choose PlanBusiness
Paid users with admin or agent roles, Unlimited free viewers, 100 teams, 100 forwarding addresses, 100 reply addresses, 100 custom domains
Choose PlanKey Features
- Advanced automation capabilities
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.
Frequently Asked Questions
Shopify App Installs
No install data available
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Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Relocate+ Address Editing
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. more Reduce support tickets: let customers fix addresses, edit products, or cancel. Set exact time limits and rules to control what can be changed. Allow shoppers to swap variants or add and remove items before shipping. Automatically capture payments for order upgrades or shipping differences. Connects seamlessly with ShipStation, Recharge, and other essential tools.
Whatsapp Button Pro
Add Whatsapp Button to your store and let customer start a coversation with you. Implement WhatsApp Chat button to make it easy for customer to contact you on Whatsapp. Your store visitors can directly start a conversation with you on Whatsapp. Implement WhatsApp Chat button to make it easy for customer to contact you on Whatsapp. Your store visitors can directly start a conversation with you on Whatsapp. more WhatsApp Chat Button for Customer Support. Customize Button Text, Placement, Start Message etc. Contact Customer Support to customize look and feel for Free.
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HelpDesk for Ecommerce support Market Intelligence
Active Installs
1
Market Penetration
0.0%
of 4,786,323 active stores