StoreCensus
HelpDesk.com AI Ticketing icon

HelpDesk.com AI Ticketing

Unclaimed Listing
Managed by StoreCensus • Not verified
Help desk ticketing system to easily manage multiple communication channels and customer relations. HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. more Use solid collaboration HelpDesk.com features to solve client cases together. Automate ticket resolution with HelpDesk.com rules and macros to save time. Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you. Customize your message layout to respond professionally and stay consistent. Track customer insights using the shopping history in the HelpDesk.com ticket.
1.0
1 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose HelpDesk.com AI Ticketing?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Team

$34 / month or $348/year and save 15%

Paid users with admin or agent roles, Unlimited free viewers, 5 teams, 5 forwarding addresses, 5 reply addresses, One custom domain

Choose Plan

Business

$59 / month or $600/year and save 15%

Paid users with admin or agent roles, Unlimited free viewers, 100 teams, 100 forwarding addresses, 100 reply addresses, 100 custom domains

Choose Plan

Key Features

  • Advanced automation capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

1.0
1 reviews
Anonymous
2025-06-23

Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.

Frequently Asked Questions

Shopify App Installs

No install data available

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Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you

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HelpDesk.com AI Ticketing Market Intelligence

Active Installs

1

Market Penetration

0.0%

of 4,786,323 active stores