Fairing Post Purchase Surveys

This is a great tool. Super easy to use. Matt is always really helpful with any questions. You absolutely should be running post-purchase surveys, and this is a great tool to do it with! Show more

Great customer support. Very helpful to ask customers about how they first heard about you - it really helps allocate marketing spend. Show more

I've never reviewed an app before, but the service from Enquire was so good I immediately sat down to write this after speaking with them for less than a minute. First of all, the app itself works flawlessly. Second, the customers are FAR more likely to answer this survey than anything else I've tried. We have a 60%(!) completion rate. If you want to get to know your customers, this is by FAR the best survey method I've found. Think about that, when can you get 60% of your customers to do ANYTHING, let alone answer a survey? And finally, when I had a question and reached out to Enquire, not only did they answer promptly (despite the fact that I messaged at an odd time!), they actually went the extra mile, with such excellent service that I felt compelled to write this. If you want highly accurate data about your customers from a company with excellent customer service that wants you to succeed, you've found it with this app. Show more

Best app out there for post-purchase surveys! Appreciate all the new stuff they've been rolling out and plan to roll out. Also integrates with our ESP. Knocked one star off because it won't solve all your attribution questions but for the price and the features, there's nothing else like it. Show more

This app has been amazing - so easy to integrate and instantly provides hugely helpful customer insights. We are currently using it to create segmented outreach to customers based on their self selected interests. So awesome to be able to get customers more information on the topics they are most interested at purchase. Also - Enquire has amazingly fast and helpful customer service. My questions have been answered quickly and thoroughly. Show more