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ExchangeIt Returns & Exchange

4.9(Reviews)

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve. Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns. Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns. more All-in-one returns: Process refunds, exchanges, restocks and customer emails Self-service portal: Branded return and exchange page and emails for shoppers Instant exchanges: Create replacement orders with automatic inventory management Flexible refunds: Auto-calculate amounts or offer credit to boost retention Full restock control: Select products, quantities, and warehouse locations

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Key Features

  • Advanced workflow capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 7
2 installs
2
W45
2 installs
2
W48
1 installs
1
W49
1 installs
1
W50
1 installs
1
W52

Pricing Plans

Free

Free

Custom Returns Portal, Return Rules, Restock Returned Items, Refunds or Store Credit, Return Fees, Exchange Orders, 10 free returns

Get Started Free

Starter

$4.99 / month

10 returns or exchanges per month, Admin Request Manager, Same Order Exchanges (new fulfillment), New Order Exchanges, Return tracking, Email notifications

Choose Plan

Standard

$9.99 / month or $99.99/year and save 17%

Custom Returns Portal, Return Rules, Restock Returned Items, Refunds or Store Credit, Return Fees, Exchange Orders, Unlimited returns

Choose Plan

Advanced

$19.99 / month or $179.99/year and save 25%

All the Standard features, Original Order Exchange, Shipping Integration, Multi Languages, Data Export

Choose Plan

Frequently Asked Questions

What is ExchangeIt Returns & Exchange?

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve. Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns. Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns. more All-in-one returns: Process refunds, exchanges, restocks and customer emails Self-service portal: Branded return and exchange page and emails for shoppers Instant exchanges: Create replacement orders with automatic inventory management Flexible refunds: Auto-calculate amounts or offer credit to boost retention Full restock control: Select products, quantities, and warehouse locations

How much does ExchangeIt Returns & Exchange cost?

ExchangeIt Returns & Exchange offers multiple pricing tiers to fit different business needs: Free: Free, Starter: $4.99 / month, Standard: $9.99 / month or $99.99/year and save 17%, Advanced: $19.99 / month or $179.99/year and save 25%.

Is ExchangeIt Returns & Exchange easy to set up?

Yes, ExchangeIt Returns & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

This app is a time saver and sanity saver! A MUST have if you accept exchanges. It streamlines the exchange process by letting you quickly create a new order at 0 cost to process an exchange. SUPER simple and eliminates error or forgetfulness or having to have a separate system and process for submitting exchange order. Show more

February 3, 2016

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