Extend Post‑Purchase Solutions
Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation. Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk more Drive customer retention with seamless resolutions for claims and issues. Combat policy abuse with a fraud prevention system that adapts to your needs. Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones. Manage claims, returns, exchanges, and customer interactions from one location.
Key Features
- Advanced automation capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Extend Post‑Purchase Solutions?
Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation. Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk more Drive customer retention with seamless resolutions for claims and issues. Combat policy abuse with a fraud prevention system that adapts to your needs. Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones. Manage claims, returns, exchanges, and customer interactions from one location.
How much does Extend Post‑Purchase Solutions cost?
Extend Post‑Purchase Solutions offers flexible pricing options. Please visit the Shopify App Store for the most current pricing information.
Is Extend Post‑Purchase Solutions easy to set up?
Yes, Extend Post‑Purchase Solutions is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I had a disappointing experience with the Extend app. Despite the promising features, the app fell short in several areas. First, the interface is cluttered and not user-friendly, making it difficult to navigate. Additionally, I encountered frequent crashes and glitches, which significantly hindered my ability to use the app effectively. The customer support was unresponsive and unhelpful when I reached out for assistance. Overall, the app did not meet my expectations and I would not recommend it to others. Show more
Really unimpressed. I was super stoked to install this and get it going on our site. We've written store policies around this app. Then nearly a month later, we get an email from someone stating that they cannot work with us because our store does not have $3 million in revenue. Poof, that's it. You've lost a prospective customer. Show more
So far we have had no issues with Extend and the team is really great to work with. Show more
Really easy to use, team helped onboarding, responsive support. I'd recommend for insurance, especially on high ticket items. Show more
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