Ranked by total active installs across 2,230,340 Shopify stores. Updated weekly.
| Rank | App | Installs | Market Share | 90-Day Trend |
|---|---|---|---|---|
| 1 | FAQPRIME: FAQ, WhatsApp, Track | 1,850 | 88.6% | N/A |
| 2 | HelpHub FAQ Page, Product FAQs | 132 | 6.3% | N/A |
| 3 | StoreFAQ: Product FAQ Chatbot | 51 | 2.4% | N/A |
| 4 | AC ‑ Questions & Answers | 17 | 0.8% | N/A |
| 5 | FAQbucket: Product FAQ Page AI | 13 | 0.6% | N/A |
| 6 | Video FAQ | 10 | 0.5% | N/A |
| 7 | AMP: FAQ Page & Help Center HQ | 8 | 0.4% | N/A |
| 8 | Asklo AI Assistant | FAQs, Q&A | 4 | 0.2% | N/A |
| 9 | FAQ Expert: Page, Product FAQs | 2 | 0.1% | N/A |
| 10 | Advance FAQ | 1 | 0.0% | N/A |
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The FAQ category has 2,088 total installations across the top 10 tracked apps, with an average of 209 installs per app. 0 of 10 apps are growing, suggesting a competitive and consolidating market where leading apps are capturing share from smaller competitors.
FAQPRIME: FAQ, WhatsApp, Track leads the FAQ category with 1,850 active installs, representing 89% of total category installations. This concentration is typical of mature app categories where network effects and brand recognition create durable competitive advantages.
Interpretations are based on observed StoreCensus data. Directional observations only - not financial or business advice.
Based on StoreCensus tracking of 2,230,340 active Shopify stores.
Data is refreshed on a weekly basis and reflects observed platform activity across active ecommerce stores. StoreCensus detects app and plugin installations through storefront signature analysis including JavaScript signatures, API calls, and HTML markers — measuring current active installations, not historical download counts.
StoreCensus continuously discovers and indexes active Shopify storefronts globally. Our crawler identifies 2,230,340+ live stores through domain analysis, platform signals, and third-party data sources.
App and plugin installations are detected through storefront signature analysis — including JavaScript bundle signatures, API endpoint patterns, HTML data attributes, and network request fingerprints. This identifies apps that are currently active, not merely historically downloaded.
Each store is re-scanned on a recurring basis. Historical snapshots are retained to calculate 30-day, 90-day, and year-over-year growth rates. This enables trend analysis that reflects actual merchant behavior over time, not just point-in-time counts.
Disclaimer: Estimated metrics (revenue, traffic) should be considered directional estimates rather than audited financial data. Active install counts reflect StoreCensus detection capability and may not capture 100% of installations for apps with non-standard implementation patterns.
This page presents data from the Shopify FAQ App Statistics proprietary StoreCensus dataset. Statistics may change over time as stores are discovered, removed, or updated in our index.
StoreCensus does not receive compensation from app developers or vendors for rankings or placement. All rankings are determined solely by observed installation data across tracked Shopify storefronts.
