210 Shopify stores currently have Gladly: AI Shopping Assistant installed, representing 0.0% of all active Shopify stores.
At a glance: Gladly: AI Shopping Assistant is the #1,477 most-installed Shopify app of the 4,193 with active installs, and #3 of 5 in Helpdesk. It is most often installed alongside Klaviyo: Email Marketing & SMS and Triple Whale. Its largest market is United States (70% of its stores).
Gladly: AI Shopping Assistant is installed on 210 of the 2,139,824 active Shopify stores worldwide tracked by StoreCensus. This makes it a notable player in the Helpdesk category.
Unlike the Shopify App Store's historical download counts, our data reflects current active installations. We detect Gladly: AI Shopping Assistant through storefront signature analysis across millions of stores, providing accurate real-time adoption metrics that matter for market analysis and competitive intelligence.
Over the past 30 days, Gladly: AI Shopping Assistant has gained 8 net installs, representing a 4.0% change from 202 installs. The 90-day trajectory shows growth of 32 installs (18.0%).
Year-over-year, Gladly: AI Shopping Assistant has grown by 90.9%, moving from 110 installs to 210. This represents exceptional growth in a competitive market.
Gladly: AI Shopping Assistant shows strong adoption among established businesses, with 100% of users operating stores generating over $100K annually. The platform attracts a balanced mix across revenue tiers, though 0% of stores fall under $50K in annual revenue, indicating accessibility for emerging brands. The 72% penetration among $1M+ stores demonstrates enterprise-level trust, where merchants typically maintain complex tech stacks and face high switching costs.
| Revenue Tier | Stores | Percentage |
|---|---|---|
| $10M+ | 12 | 6.6% |
| $1M – $10M | 68 | 37.4% |
| $100K – $1M | 51 | 28.0% |
| <$100K | 51 | 28.0% |
Sports & Outdoors leads adoption at 19%, followed by Fashion & Apparel at 17% and Home & Garden at 9%. Together, these three verticals represent over half of Gladly: AI Shopping Assistant's install base. This concentration reflects industries where email marketing drives significant repeat purchase revenue through seasonal campaigns, product launches, and loyalty programs that benefit from sophisticated segmentation and automation capabilities.
70% of Gladly: AI Shopping Assistant stores are in United States, more than its 34% share of all Shopify stores. 12% of Gladly: AI Shopping Assistant stores are in Canada, more than its 6% share of all Shopify stores. 2% of Gladly: AI Shopping Assistant stores are in United Kingdom, less than its 8% share of all Shopify stores.
Stores using Gladly: AI Shopping Assistant typically build comprehensive retention-focused tech stacks. 86% also use Klaviyo: Email Marketing & SMS for email marketing, while 28% pair it with Triple Whale for analytics. The 27% overlap with Elevar Conversion Tracking indicates merchants unifying customer communication across email, SMS, and support channels. This pairing pattern reveals stores prioritizing customer lifetime value optimization over one-time acquisition, with integrated tools for reviews, loyalty, and recurring revenue.
Gladly: AI Shopping Assistant competes in the Helpdesk category with 210 installs, compared to Tidio: AI Chatbot & Live Chat's 17,530. Strong recent growth indicates increasing market share within the category.
| App | Installs | Market Share |
|---|---|---|
| Tidio: AI Chatbot & Live Chat | 17,530 | 25.6% |
| Gorgias: AI Helpdesk & Chat | 15,423 | 22.6% |
| Chatty AI Chatbot & Live Chat | 6,640 | 9.7% |
Install data shows market position by adoption — but organic discoverability is another dimension. See which keywords Gladly: AI Shopping Assistant ranks for in App Store search to understand its full competitive footprint.
As of October 27, 2026, 210 Shopify stores have Gladly: AI Shopping Assistant installed, representing 0.0% of all active Shopify stores tracked by StoreCensus.
Gladly: AI Shopping Assistant has gained 8 net installs over the past 30 days (4.0% change) and gained 32 installs over 90 days (18.0% change). Year-over-year growth is 90.9%.
Gladly: AI Shopping Assistant is most popular in Sports & Outdoors (18.6% of users), followed by Fashion & Apparel (16.7%). The app is used across stores of all sizes.
StoreCensus updates Gladly: AI Shopping Assistant installation data weekly through continuous monitoring of 2,139,824+ active Shopify stores. We detect installations through storefront signature analysis, providing accurate current install counts rather than historical download numbers.
Gladly: AI Shopping Assistant holds a 0.0% market share in its category. To see how it compares to direct competitors, check the Market Position section on this page which shows install counts and market share for similar apps in the same category.
With 210 active installations, Gladly: AI Shopping Assistant is a growing solution. Consider the 90-day growth trend (18.0%) to understand momentum, and review the industry breakdown to see if stores similar to yours use it. Always test on a development store first and check recent app store reviews for current user sentiment.
210 Shopify stores currently use Gladly: AI Shopping Assistant. This data is updated weekly based on continuous monitoring of 2,139,824+ active Shopify stores.
Build targeted prospect lists of stores using Gladly: AI Shopping Assistant. Filter by revenue, industry, country, and more.
Gladly: AI Shopping Assistant is installed on 210 of the 2,139,824 Shopify stores tracked by StoreCensus, representing a 0.00% market penetration rate. It is categorized under Helpdesk.
Gladly: AI Shopping Assistant is installed on 210 Shopify stores, representing 0.0% of all tracked stores. This adoption level reflects a focused user base within a specific merchant segment.
Over the past 90 days, Gladly: AI Shopping Assistant has gained 32 net installs (+18.0%). Positive 90-day momentum indicates continued merchant adoption.
Gladly: AI Shopping Assistant is frequently installed alongside Klaviyo: Email Marketing & SMS and Triple Whale, suggesting merchants use it as part of a broader technology stack rather than as a standalone solution.
Interpretations are based on observed StoreCensus data. Directional observations only - not financial or business advice.
Based on StoreCensus tracking of 2,139,824 active Shopify stores.
How Gladly: AI Shopping Assistant relates to other apps in the Shopify ecosystem, based on co-installation patterns and category relationships.
Apps commonly paired with Gladly: AI Shopping Assistant
Apps merchants consider as alternatives
Co-installation data is derived from observed patterns across StoreCensus-tracked stores. Overlap percentages indicate the share of Gladly: AI Shopping Assistant users who also have the listed app installed.
Data is refreshed on a weekly basis and reflects observed platform activity across active ecommerce stores. StoreCensus detects app and plugin installations through storefront signature analysis including JavaScript signatures, API calls, and HTML markers — measuring current active installations, not historical download counts.
StoreCensus continuously discovers and indexes active Shopify storefronts globally. Our crawler identifies 2,139,824+ live stores through domain analysis, platform signals, and third-party data sources.
App and plugin installations are detected through storefront signature analysis — including JavaScript bundle signatures, API endpoint patterns, HTML data attributes, and network request fingerprints. This identifies apps that are currently active, not merely historically downloaded.
Each store is re-scanned on a recurring basis. Historical snapshots are retained to calculate 30-day, 90-day, and year-over-year growth rates. This enables trend analysis that reflects actual merchant behavior over time, not just point-in-time counts.
Disclaimer: Estimated metrics (revenue, traffic) should be considered directional estimates rather than audited financial data. Active install counts reflect StoreCensus detection capability and may not capture 100% of installations for apps with non-standard implementation patterns.
This page presents data from the Gladly: AI Shopping Assistant Installation Statistics proprietary StoreCensus dataset. Statistics may change over time as stores are discovered, removed, or updated in our index.
StoreCensus does not receive compensation from app developers or vendors for rankings or placement. All rankings are determined solely by observed installation data across tracked Shopify storefronts.
