StoreCensus
ZigZag Returns & Exchanges icon

ZigZag Returns & Exchanges

4.8(Reviews)

Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

Key Features

  • Advanced dashboard capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Free

Free

Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data

Get Started Free

Silver

$20 / month

100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more

Choose Plan

Gold

$50 / month

300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more

Choose Plan

Platinum

$500 / month

3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more

Choose Plan

Frequently Asked Questions

What is ZigZag Returns & Exchanges?

Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

How much does ZigZag Returns & Exchanges cost?

ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Silver: $20 / month, Gold: $50 / month, Platinum: $500 / month.

Is ZigZag Returns & Exchanges easy to set up?

Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Great app, 100% recommend Clicksit Return Center. Fantastic support when needed and always on hand for any help needed. Show more

August 31, 2019
5.0

A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended. Show more

August 30, 2019
5.0

Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required. Show more

August 28, 2019
5.0

I am happy with the app. It's free and does a really good job in terms of managing the entire returns process systematically. Is also working perfectly with the language translation app on my site. Show more

August 15, 2019
5.0

I use this app to process our refunds and give our business a professional look. The demo run through was informative and really helpful. Although we have not started trading yet, everything is set up ready for our launch! Not yet discovered any problems, the only disadvantage is the high returns courier fees. However, you are only charged for each return label used. We give customers the option not to use the label and if they do we invoice them directly. Show more

August 8, 2019

Target Millions of High-Quality Shopify Stores

StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.

Discover StoreCensus