ZigZag Returns & Exchanges
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
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Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Free
Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data
Get Started FreeSilver
100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more
Choose PlanGold
300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more
Choose PlanPlatinum
3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more
Choose PlanFrequently Asked Questions
What is ZigZag Returns & Exchanges?
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
How much does ZigZag Returns & Exchanges cost?
ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Silver: $20 / month, Gold: $50 / month, Platinum: $500 / month.
Is ZigZag Returns & Exchanges easy to set up?
Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I have been using this app for quite some time now. And it has really helped me manage a lot of the returns and exchange requests. To top it all it is free. I think this is the only app that lets you do all of this for free. There are a couple of things I would love to have in the portal like more details of the order such as the order date, product mrp, product cost, discount applied if any and other similar details. Also a way to update and send customers tracking ID for their exchange request. Show more
Great app, 100% recommend Clicksit Return Center. Fantastic support when needed and always on hand for any help needed. Show more
A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended. Show more
Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required. Show more
I am happy with the app. It's free and does a really good job in terms of managing the entire returns process systematically. Is also working perfectly with the language translation app on my site. Show more
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