ZigZag Returns & Exchanges
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Free
Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data
Get Started FreeSilver
100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more
Choose PlanGold
300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more
Choose PlanPlatinum
3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more
Choose PlanFrequently Asked Questions
What is ZigZag Returns & Exchanges?
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
How much does ZigZag Returns & Exchanges cost?
ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Silver: $20 / month, Gold: $50 / month, Platinum: $500 / month.
Is ZigZag Returns & Exchanges easy to set up?
Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
This has greatly simplified our returns process. Our customers are happier and we are happier!..It's a win/win for all involved Show more
I think this app is great for small businesses. If advanced it might be good for bigger brands too. so far it's been great for my returns. Only think is, as an internationally selling brand, it would have been good to add international rates too for returns. This way the customers won't deal with the returns stress of international items. Especially now after brexit, lots of people are cautious with international purchases. Show more
This app has really made returning orders simple for both me and my customers. It's so easy to use and navigate and it works smoothly integrated with Shopify. I absolutely love this app. Show more
This wonderful app saves us so much time money & hassle. I would highly recommend it for all UK based retail websites. It's really easy to install & use & the support is great. 5 stars from us. A big thank you from us to all at Clicksit. Show more
I wasn't sure initially if this was the right app for me. I found getting in touch with the team really helpful to understand what the app would offer. For example whilst its only focussed on UK returns it has made that part of the business easier for us. I'd love to see it expand to other geographies. I found setting up the returns process fairly easy too and it was great to get on the phone guidance. Here's what I'd like to see in the future: Partnering with carriers in Europe and worldwide. For where we are as small business it works for us. Show more
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