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ZigZag Returns & Exchanges

4.8(Reviews)

Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

Key Features

  • Advanced dashboard capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Free

Free

Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data

Get Started Free

Silver

$20 / month

100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more

Choose Plan

Gold

$50 / month

300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more

Choose Plan

Platinum

$500 / month

3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more

Choose Plan

Frequently Asked Questions

What is ZigZag Returns & Exchanges?

Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

How much does ZigZag Returns & Exchanges cost?

ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Silver: $20 / month, Gold: $50 / month, Platinum: $500 / month.

Is ZigZag Returns & Exchanges easy to set up?

Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

This app has made my life way easier due to the streamlined free returns service offered. My customers are having a great time using this service and it is easy for me to manage my returns now. Can't thank these guys enough! Thanks to the whole team who helped set this up for me! Show more

March 1, 2021
5.0

Very useful. Return process has been easier and responsive due to this app. And very reasonable billing. Good developer!! Show more

February 28, 2021
5.0

Since we started using this app it has made our returns process so much simpler and easier for our customers...and us! I would highly recommend using this app. Show more

February 24, 2021
5.0

This is an amazing app I use this app on all my stores and the fact its free is unbelievable all you pay for is returns labels if you dont use the labels you dont pay Show more

February 19, 2021
5.0

Returns are something no business wants but pretty much all businesses have to deal with. Clicksit Return Centre makes it easy to offer free returns to (UK) customers. The app is easy to install and customise, and the team is very responsive if you have any technical issues. We don't claim that this is the best app of its kind - although it might be - but it's certainly a very good one. Show more

February 12, 2021

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