ZigZag Returns & Exchanges
Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
About ZigZag Returns & Exchanges
Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is ZigZag Returns & Exchanges?
Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
How much does ZigZag Returns & Exchanges cost?
ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is ZigZag Returns & Exchanges easy to set up?
Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Had been using this app for 18 months on the agreement that we would get all the features in return for using their labels and setting up a direct debit to pay for those. Today, discovered that we were locked out as apparently, the Free plan has ended - the first we have heard of it. They claim there was a banner on the menu, well, we didn't see it, perhaps an email would have been better and more personal. Seems they expect us to now pay $50 per month, wow, what an increase! We are uninstalling the app now as we don't want to deal with a business that treats its loyal customers like this. Tempted to give one-star, but the app is good if you can justify the expense. Show more
Very good experience with this app. Great customer support and seamless returns process. Id recommend Show more
Thank you to the Sorted team, especially Aslam, for being so helpful in resolving a rare problem. Brilliant communication and updates throughout the process thank you Show more
Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free. Show more
I installed the app and found that the the interface was a bit difficult to navigate and when trying to contact support it took ages to get a response. I was struggling to work out how to customise the returns page and when I finaly got an answer with support, I was told customisation was not available on the free plan. Pretty disappointed as I wanted to try this app out and see if it's the right fit for my store but when it looks so bad on my page, I didn't want customers to see it, looking so bad Show more
Get ZigZag Returns & Exchanges
View on Shopify App StoreCategories
Alternatives to ZigZag Returns & Exchanges
Target Millions of High-Quality Shopify Stores
StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.
Discover StoreCensus