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Yotpo: Email Marketing & SMS
Information last verified: Never
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Why Choose Yotpo: Email Marketing & SMS?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Free 1,000 emails/month, No email plans - pay for what you send, Campaigns & Automations, Email & SMS Subscriber Tools, 24/7 Support, + more
Get Started FreeStarter
Everything in Free, plus:, Campaign, Flow & Subscriber Analytics, A/B Testing, SMS Chat, Advanced Form Targeting, + more
Choose PlanPro
Everything in Starter, plus:, $59 Signup Bonus, Custom Short URL, Priority Support, Click to Buy, Keyword & QR Opt-in, + more
Choose PlanPremium
Everything in Pro, plus:, $199 Signup Bonus, Dedicated CSM & Onboarding Specialist, Automated 2-way SMS conversations, AI Segments, + more
Choose PlanKey Features
- Advanced dashboard capabilities
- Advanced marketing capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
This app used to be great, but now I am unable to get support and was charged for an unusable product. I can no longer recommend this app to users.
Mark Horrocks Attachments 12:29 PM (2 minutes ago) to Shopify Hi, Please see screenshot I removed the app Yotpro sms capture and I am still receiving a popup. My website chevanderwheil.com is corrupted. Thanks, Mark Horrocks 07973-786657
Based on our experience, we do not recommend Yotpo for businesses that need reliable support in high-stakes or legal situations. During a recent legal matter, we depended on Yotpo for documentation tied to their SMS platform. Here’s what we encountered: A formal letter provided by Yotpo included an incorrect phone number, which their team later confirmed was a template error. Our legal team required corrected documentation and supporting records (including metadata/logs) to meet court standards. Despite the urgency, there was prolonged back-and-forth on what could be provided and how. Critical records needed for admissible evidence (such as underlying logs tied to opt-in data) were not immediately delivered in a usable format for the case. The situation escalated to the point where legal pressure increased, including motions filed in court over missing or insufficient documentation. Our opinion: When everything is running smoothly, platforms can seem interchangeable. But when a serious issue arises, the level of support and accountability matters most. In our case, we did not feel adequately supported when it mattered most. If your business relies on SMS/email platforms, make sure you fully understand what legal-grade data and support they can actually provide before committing. Team WOLFpak
Israel people
No review text provided.
Frequently Asked Questions
Shopify App Installs
No install data available
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Yotpo: Email Marketing & SMS Market Intelligence
Active Installs
3,520
Market Penetration
0.1%
of 4,786,323 active stores