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Yotpo: Email Marketing & SMS
Information last verified: Never
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Pricing Plans
Free
Free 1,000 emails/month, No email plans - pay for what you send, Campaigns & Automations, Email & SMS Subscriber Tools, 24/7 Support, + more
Get Started FreeStarter
Everything in Free, plus:, Campaign, Flow & Subscriber Analytics, A/B Testing, SMS Chat, Advanced Form Targeting, + more
Choose PlanPro
Everything in Starter, plus:, $59 Signup Bonus, Custom Short URL, Priority Support, Click to Buy, Keyword & QR Opt-in, + more
Choose PlanPremium
Everything in Pro, plus:, $199 Signup Bonus, Dedicated CSM & Onboarding Specialist, Automated 2-way SMS conversations, AI Segments, + more
Choose PlanKey Features
- Advanced dashboard capabilities
- Advanced marketing capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
This app used to be great, but now I am unable to get support and was charged for an unusable product. I can no longer recommend this app to users.
Mark Horrocks Attachments 12:29 PM (2 minutes ago) to Shopify Hi, Please see screenshot I removed the app Yotpro sms capture and I am still receiving a popup. My website chevanderwheil.com is corrupted. Thanks, Mark Horrocks 07973-786657
Based on our experience, we do not recommend Yotpo for businesses that need reliable support in high-stakes or legal situations. During a recent legal matter, we depended on Yotpo for documentation tied to their SMS platform. Here’s what we encountered: A formal letter provided by Yotpo included an incorrect phone number, which their team later confirmed was a template error. Our legal team required corrected documentation and supporting records (including metadata/logs) to meet court standards. Despite the urgency, there was prolonged back-and-forth on what could be provided and how. Critical records needed for admissible evidence (such as underlying logs tied to opt-in data) were not immediately delivered in a usable format for the case. The situation escalated to the point where legal pressure increased, including motions filed in court over missing or insufficient documentation. Our opinion: When everything is running smoothly, platforms can seem interchangeable. But when a serious issue arises, the level of support and accountability matters most. In our case, we did not feel adequately supported when it mattered most. If your business relies on SMS/email platforms, make sure you fully understand what legal-grade data and support they can actually provide before committing. Team WOLFpak
Israel people
No review text provided.
Frequently Asked Questions
Shopify App Installs
No new installs recorded in the last 12 weeks
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Yotpo: Email Marketing & SMS Market Intelligence
Active Installs
3,520
Market Penetration
0.1%
of 4,786,323 active stores