Woolworths MarketPlus Omnivore
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Why Choose Woolworths MarketPlus Omnivore?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Key Features
- Advanced dashboard capabilities
- Advanced support capabilities
Customer Reviews
Sometimes features on apps defy logic. In the case of this app, when an order is part refunded in shopify, a full refund will end up going back to the customer. This has now cost us about $100 in excess refunds. Instructions on refund processing are inaccurate and impossible follow because there are so many different refund scenarios. How anyone could have released an app with this feature and not allow customers to opt out of automated API refunds is beyond comprehension.
EDIT. Now using to sync to WMP and a few other marketplaces. Works great to manage all products and orders from WMP and Shopify. Great app and a huge time saver. This has been a game-changer for me. Syncs with my store no problem and gives me the control of my products on Catch I was looking for. Saves me time and money. Wish I had found this sooner...
Worst App ever. Also, Catch seller platform is not any near to be called user-friendly like this app as well. Why Catch Feeder app couldn't automately select(or suggest) relevant Product categories like other app we use for ebay and amazon? I am actively thinking to stop selling on catch as it is more time wasting then business you get from them. If I spent more time in other marketplaces for the time I wasted on Catch and Catch Feeder, I should have generated more income from elsewhere. Catch sucks. I am so frustrated with both Catch Support and overall experience with this.
Zero customer service. No one responds to emails or application requests. I've applied multiple times with no response. Don't even wast your time with this.
So far so good. Don't be misled by the install screen - the charge is only $74.95 per month and not more. I can't rate it 5 stars yet as I'm yet to see the performance once/if I make a sale on Catch. I will update once 100% set up and active. Really dislike hidden fees and charges. The 1% commission is very hidden. No where obvious does it say $74.95 a month OR 1% on every order - whichever is HIGHER. Will be uninstalling.
Frequently Asked Questions
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