Trexity
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Why Choose Trexity?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced customer capabilities
Customer Reviews
Warning to all users considering using Trexity. Apparently, their "Business Code of Conduct" is to abandon a parcel outside of an apartment building, and consider that delivered. Missing an intercom number? No need to contact the shipper, just leave it on a busy urban street side to be stolen. Insurance to replace said stolen package? Nah, it's your fault for trusting Trexity to safely deliver it in the first place. This is the 2nd incident I've had with Trexity. Prior issue was their API offering a delivery address that was out of their range of delivery, then blaming our company for allowing the customer to use THEIR APP to choose Trexity as a shipping option at checkout.
Beautiful, easy to use user interface makes scheduling deliveries a breeze! Drivers have always been reliable. Client support has always been quick and helpful when needed. Honestly makes getting orders to customers so easy. Definitely recommended! Show more
The team at Trexity was very helpful in helping us integrate their app into our store and customer service has been excellent. We appreciate the way it works seamlessly and easily when fulfilling orders and have had no issues with the deliveries. A great option for local deliveries. Show more
I would give Trexity about a 4.5 out of 5 as there is some room to improve in terms of driver pickup and delivery time after pickup. Trexity is very useful for small businesses (especially if you are very small/mom n pop shop that's looking to get help with local delivery). You can integrate it into your shipping options. There are some minor kinks here and there, but it's mostly very very smooth and easy to use. We have recommended Trexity to multiple friends who own their own shops or small at home businesses. Show more
Trexity filled a need for our business looking to get orders out quickly and reliably. Their app is easy to use and most importantly, they have very responsive customer service. I can easily reach them by chat should I have any issues. I also like how they are accountable and transparent about the billing. Very happy with their service. Show more
Frequently Asked Questions
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