StoreCensus
Tracking Genie icon

Tracking Genie

Unclaimed Listing
Managed by StoreCensus • Not verified
TrackingGenie automatically provides estimated delivery dates, so customers know when to expect it. TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as more Provide your customers with estimated deliveries. No More Chinese Tracking # . Set the estimated delivery time only once and then never open it again. Customize your order lookup page as much as you want. Colors, languages etc..
3.3
4 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Tracking Genie?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Standard

$7.99 / month
Choose Plan

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

3.3
4 reviews
Anonymous
2024-04-12

So far I haven't had any problems. But now the application doesn't work, the after-sales service doesn't respond and I can't do anything myself. When it works, there's nothing to worry about, but if there's a problem, it's a catastrophe. Show more

Anonymous
2022-10-09

Thank you very much for this application, it is great and very very useful for a website! I highly recommend it! Show more

Anonymous
2022-01-10

Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too. Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings. It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS! Show more

Anonymous
2018-10-12

OMG i can't work without this app, i don't need to send the real tracking number to my customers, just fulfill with a link redirect to this amaaaazing app and booom! thanks a lot Show more

Frequently Asked Questions

Shopify App Installs

No install data available

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