Tracking Genie
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Why Choose Tracking Genie?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
So far I haven't had any problems. But now the application doesn't work, the after-sales service doesn't respond and I can't do anything myself. When it works, there's nothing to worry about, but if there's a problem, it's a catastrophe. Show more
Thank you very much for this application, it is great and very very useful for a website! I highly recommend it! Show more
Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too. Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings. It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS! Show more
OMG i can't work without this app, i don't need to send the real tracking number to my customers, just fulfill with a link redirect to this amaaaazing app and booom! thanks a lot Show more
Frequently Asked Questions
Shopify App Installs
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