Recharge Subscriptions App

This is the absolute worst app I've ever tried, in 15+ years of operating multiple e-commerce stores. The interface is terrible, clunky and horribly unintuitive. Cancelling took 30+ minutes to figure out including having to reach out to a support rep. The rep was helpful. But then cancellation didn't work. Tried cancelling again MULTIPLE TIMES, to no avail. Now the worst part is now the coding is stuck on my product pages, making it impossible for people to purchase. WORST APP OF ALL TIME!!!!!!!! If I could rate negative stars, I would. Show more

Avoid! The app is really buggy, doesn't install correctly out of the box, lots of missing information and missing product data. We took the decision to try a different solution as the support is so poor and interested. Show more

Can't say enough great things about the support provided by Recharge. We were originally using Bold Recurring orders to allow the customer to build their recurring own box of fish at Sizzlefish.com but wanted customers to be able to add-on custom packages and items through their subscription portal. We had contracted an agency to help us build our checkout and modified customer portal but after countless missed deadlines and a complete failure to deliver a working final product, we cut ties with the agency. Luckily Jairus Streight from ReCharge stepped in to help guide our in-house team toward a finished product. Jairus provided every resource we could ask for, assisted with debugging parts of our code, and explained very technical concepts regarding Recharge's APIs and developer docs in a way that our team could understand and act on. When it was time to launch our new subscription checkout and portal + migrate thousands of customers over from Bold, Jairus stayed several hours beyond his normal working hours to ensure the launch went successfully and that any discrepancies were ironed out. Recharge has gone above and beyond for our company to ensure that our needs are met and so far we have found the product to be superior to that of many of their competitors in terms of scalability, functionality, reporting, and user experience. Show more

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers! Show more

This app didnt work on our site - i contact support and i had no response for a month. Not good enough when you are paying or a app. Show more