Relocate+ Order Editor
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. more Automate customer support with rule-based self-serve editing. Time-based restrictions for when the address editor is available. Customers can edit variants-only or add/remove products based on your rules Integrates with ShipStation, Recharge, and other leading platforms
Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Pro
Auto-tag orders after updates, Limit when customers can make edits, Control what can/can't be edited, Customizable UI
Choose PlanFrequently Asked Questions
What is Relocate+ Order Editor?
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. more Automate customer support with rule-based self-serve editing. Time-based restrictions for when the address editor is available. Customers can edit variants-only or add/remove products based on your rules Integrates with ShipStation, Recharge, and other leading platforms
How much does Relocate+ Order Editor cost?
Relocate+ Order Editor offers multiple pricing tiers to fit different business needs: Free: Free, Pro: $9.99 / month.
Is Relocate+ Order Editor easy to set up?
Yes, Relocate+ Order Editor is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
This app is an absolute no brainer. If you have customers that provide the wrong shipping address (happens to every store owner really) this app allows your customer to edit their shipping address after checkout. You can easily set the amount of time allowed for editing the order after it's been placed. 15 minutes has been our sweet spot. If you like saving time, money, preventing chargebacks, etc this is your app.
This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!
We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.
This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!
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