Wiser Upsell & Cross Sell

The app is ok, not very well laid out and quite confusing to use but it's manageable. The real issue is the pricing. In September our store had over 300 sales the Wiser app charged us their top tier of $69 even though the Wiser app only referred 16 of those 300 sales (it's worth noting these were upsells to existing orders). I don't believe it is made very clear that the charging is based on your store's total orders even if the Wiser app helps you make zero additional sales. They take a flat fee from your stores earnings even if they add zero value. I asked support for a refund 3 times by explaining the above. I have not yet had a refund. They suggested they would help setup the app further to use more of the widgets and if I wasn't happy I could then have a refund. The logic here is already broken. I'm very happy to pay for the sales their app produces and even a base fee as well but not share revenue that they have not played any part in. Think carefully about how scaleable an option this will be for your store. Show more

truly excellent and fast customer service, the app is rather amazing as well. Show more

so far its looking really good specially for show casing Show more

I tried to use Shopifys own product 'Search and Discovery'. I couldn't get on with it at all and searched for a replacement. This worked straight out of the box. A Simple toggle switch and I had the Recommended pictures and 'click' now button working directly below my product page using AI to automate the photos. Only used for a few days, so still experimenting, but all looks really good so far. Clearly they are also working really hard on customer service, with the offer to install widget for you, give phone advice and to guide you through all procedures. Can't ask for anything more. Show more

Highly recommended app and support team! We run a small store and have been working on a redesign and needed a good app that could handle cross-sells, up-sells both on the item detail pages as well as in cart and post sale. Wiser does it all. We wanted to have the AI functionality in addition to being able to manually control option suggestions on products. The Wiser team was a great help in getting everything set up, working with our developer and with me to set everything up and do a bulk upload for all options on all products. Show more