MyWorks QuickBooksDesktop Sync

This sync has been very reliable with almost zero hiccups. I've used several sync systems in the past and this one has been most reliable, by far.

Useful app for syncing inventory and order information between Shopify and QuickBooks Desktop. Settings are straightforward and simple. I was particularly satisfied with the support I received when we ran into an inventory syncing issue. David, Peter, and the rest of the support team worked tirelessly, maintaining clear communication and demonstrating deep knowledge of the systems, until the issue was resolved. 10 out of 10, all the stars, would recommend.

Good potential, but missing a crucial and simple mapping feature We moved over from Connex for QuickBooks hoping MyWorks would be the perfect connector. While it has some great features, there is a major workflow issue that prospective users should know about. If an order comes through with an unmapped product, the app doesn't attempt a basic match by SKU (Shopify) to Item Name/ID (QuickBooks). Instead, it immediately dumps the item into whatever default fallback product you've selected (in our case, a refund discrepancy item). Because of this, we get hundreds of orders synced incorrectly, which takes hours to fix manually. To make it worse, you can't re-push orders once they've synced to correct the mapping. I understand every business has different routing requirements, but adding a simple logic rule—check mapping first, fallback to SKU match second, and then use the default product—seems like a very simple ask that they haven't been able to figure out yet. I'm leaving 3 stars in hopes the development team sees this and takes action. Fixing this would save users hours of manual cleanup.

I can't say enough GREAT things about MyWorks. It is everything it's promised and I feel stupid for not switching our store over to this sooner. There are actual REAL PEOPLE working at this company and they actually help!!! I can't sing their praises enough - Peter was so patient with us while we worked through the set up. We use Quickbooks Desktop

This is a pretty powerful tool to integrate Shopify with QuickBooks. There is a learning curve, but the tech support staff is very helpful (and apparently endlessly patient).