BOLD Bundles ‑ Product Bundles

UPDATE: Was contacted by Jay, one of the Bold developers and he assigned me an associate to work with me. Angele was very helpful and took care of what she could as a temporary fix. She is now looking into a way to fix the issue completely. As things progress, I will upgrade the stars. Another glitch or two: 1.) after selecting the products to add to the bundle, if you at any time inadvertently hit the "enter" key versus using the mouse to select 'add product', you will be kicked out and have to start all over with your bundle. 2.) If you have a price set that you want your Bundle to be, it doesn't let you do this if the price is not an *exact whole percentage* off the original total price. It overrides and configures your bundle to be an odd amount. (For example, I wanted my bundle to be $59.95, but it kept configuring it to be 29% off, making the Bundle $59.91 - even though I didn't even enter anything in the % off, but only put in my $59.95 price. Once I clicked 'save', the price would override and go back to $59.91.) This is a weekend, so will await feedback on Monday. Thanks! ************************************** Paid $25.00 to have Bold Apps set Product Bundles in our store. Once completed I came back to my store to discover they had changed the search function and it is no longer operating properly. Submitted a ticket and sent an email *with an email receipt notification* to make sure it was received (which came back as received). 8 hours later still no reply. So now, at the top of this Review it says "try contacting the app developer" - so I double check the "ticket" in the initial automated email to see if there are any updates. I am asked to login to view updates. I try that... but it needs a password (which apparently I don't have). Next I try signing up for an account using MY email address only to discover my account is already registered. I try requesting a new password. I am still waiting for that new password reset email to come to my email inbox. (Yes, I checked spam - NOT there.) Show more

Great and simple to use app! They even offer a very fast and reasonably priced installation if you're not technically inclined with html, etc. Within 2 days of installing the app, I already had a user take advantage of bundling my two most popular products and saving 10% - Highly recommended! Show more

Exactly what we needed! really easy to use interface and makes it really easy to up-sell! The install is a little tough so we paid the $25 to have it put in for us, which is worth it for us Show more

Great app and even better support. Much appreciated guys, keep up the good work! Show more

The app itself works pretty well, although the ability to use it alongside inventory tracking is sorely needed (and currently nowhere on their roadmap). My primary concern with this app (and why we are most likely discontinuing our subscription) is this: It's a sales tool with NO WAY to track its effectiveness - the app comes with no built in tracking, and the method Bold uses to add the bundles (hidden variants) renders the built-in Shopify reporting tools useless for tracking them as well. Let me be clear: you will have NO way to see whether this app is actually generating sales - they're invisible to Shopify's tools, and no supplementary tools are provided. You're just taking Bold at its word that this app is effective, and this will most likely be the case for at least the foreseeable future. Straight from Holly in their support department, "We're not working on reporting features for Product Bundles at the moment, but the idea has been pitched to the team to see if this functionality can be added in the future. :-)" Show more