PostNL
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Why Choose PostNL?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Easy to use interface
- Seamless Shopify integration
- Regular updates and improvements
- Responsive customer support
Customer Reviews
The app is not marking orders fulfilled when shipping with Pakje or Brivenpakje. UI is from the 2000s. I wrote to them asking to enable this functionality a few months ago and received a response that I should do it manually. Why? How hard is it to write a few lines of code?
Ik kan voor geen enkele klant meer een label aanmaken uit het niets! Krijg hele tijd 600: Er is een probleem opgetreden bij het genereren van het/de label(s). bij welke order dan ook. Binnen NL als zowel bij buitenlandse orders.
Werkt vaak niet, ondanks dat instellingen goed staan voor andere markten.
This app is terrible. Often provides error messages but does not tell you which order contains an error, it's barely usable and incredibly frustrating.
Ontzettend buggy, zendingen naar buitenland zijn een drama met nu al weken verschillende bugs. Support is echt de laagste kwaliteit die ik ooit ervaren heb, de "consultant" haalt verschillende cases door elkaar, heeft me een "fix" laten uitvoeren waardoor ik alle historische orders opnieuw moest maken omdat ze niet meer verstuurd konden worden, heeft duidelijk geen flauw idee waar echt problemen liggen en weigert in te gaan op verzoeken voor escalatie of extra support. Ik heb veel meegemaakt maar het niveau van deze jongen is echt bedroevend.
Frequently Asked Questions
Shopify App Installs
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