PostCo Returns & Exchanges
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights
Key Features
- Advanced analytics capabilities
- Advanced workflow capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Basic
20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit
Choose PlanPro
All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange
Choose PlanPremium
All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support
Choose PlanPlus
All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager
Choose PlanFrequently Asked Questions
What is PostCo Returns & Exchanges?
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights
How much does PostCo Returns & Exchanges cost?
PostCo Returns & Exchanges offers multiple pricing tiers to fit different business needs: Basic: $49 / month or $529.20/year and save 10%, Pro: $129 / month or $1,393.20/year and save 10%, Premium: $239 / month or $2,581.20/year and save 10%, Plus: $479 / month or $5,173.20/year and save 10%.
Is PostCo Returns & Exchanges easy to set up?
Yes, PostCo Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We started using this app to automate our returns & exchanges process and within a few months, we've come to realise the whole process is a lot more efficient for both our customers & internal team. Their customer support is excellent - super prompt, helpful and attentive. Totally recommend. Show more
The onboarding process with Melisa was very smooth and she was always helpful and responsive. The app itself is very easy to use and we have not had any major issues so far. There are a lot of different rules and customisation options as well which is great! Show more
Highly recommend this app for any fashion eComm businesses. The apps support team will always go above and beyond to help customise your portal to suit your businesses needs. There is rarely anything they cant do! Very quick to respond and so helpful. The app makes returns easy and seamless and allows you to charge customers for return shipping domestically and internationally which we feel like most other Returns Portal are lacking. Highly recommend. Show more
I really like the features this app offers! it seems very easy to use and install, and it has videos to follow to help with setting up your account. It also has a nice customizable return portal which I think is straight forward to use Show more
I'm so excited to find PostCo 360! I was managing returns and exchanged manually and it was so much work. I am so happy to have an app that does it all for me. And Fara was amazing at walking us through how everything works and helping us get onboarded! Show more
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