PetDropShipper

The prices that are charged for some of the products are way off. Since they were imported in bulk, I found this when I was going through the products and cleaning up the descriptions and working on the SEO. I'm giving them a chance to correct, however, if this does not get any attention, I will be dropping them as a supplier. An example is Milk-Bone Dog Biscuits Original 1ea/SM, 24 oz for $79.04. If I'm paying $109 a monthis for this app, it should be correct!

Love this app so much. It allows me to do what I love every day and work with dogs. The app works so well, and it continues to be improved. Customer service is unbelievable, everytime I need support I can simply speak to Janene and resolve whatever issues I am or any questions I have.

*Update 9 months later - we are still very happy to be partnered with this company. They are always available to help answer any questions, very friendly and professional service.* PetDropShipper is one of the best companies we have worked with! This app is absolutely amazing, it really simplifies everything and it is easy to use. If you have any questions, even related to how to make something work right with your store, they are so helpful! I highly recommend them if you want to take your business to the next level!!

1 Star – The only positive is the variety of really good pet brands presented. For everything else, it’s an absolute 0: Support: Messages can be ignored for days, with no replies. Fulfillment: Orders are not fulfilled on time, and order statuses are only updated in Shopify after delivery, so clients don’t see tracking numbers or other details. UX: Very poorly designed; items cannot be merged as variants, and importing a single item is not possible—only entire categories can be imported. Privacy Policy: Clients from my store started receiving spam from Petdropshipper, which violates their privacy policy. Refunds: I was charged after removing the app and can’t get a refund. Now, I need to waste a lot of time with my bank to open a dispute and request a chargeback. In conclusion, I would say the app is overpriced and full of bugs. I can’t recommend it at all.