Navidium Shipping Protection

Highly recommend it rather than using something like Route. A lot easier to use, and the customer service team is extremely helpful and very responsive. Show more

so happy we switched to navidium. it's so easy to use and has allowed us to handle claim in house which makes it so much faster and offers a better customer journey. nowadays there are so many stolen packages, and normally its the brand that has to cover this loss, not anymore! the additional income stream is also not to be overlooked, this has really helped us cover unexpected shipping fees and allow us to cover any claim without worrying about losing money on an order. highly recommend navidium, thank you for bringing control back to the brands! i would give it more than 5 stars if i could! Show more

Amazing app. Does what it supposed to do and actually supports and helps ecom owners, unfortunately that cannot be said from another app that we used prior. Thanks guys Show more

I would highly recommend the app. The one issue is that it overrides upsells in the cart drawer if you're using Rebuy, but I think it's worth it to have the Navidium app over the Rebuy upsell depending on what you sell. Show more

We switched from Route... Why pay another company tons of money and redirect our customers to their app/team? It was a broken experience and one we found that route was not accepting claims and leaving customers with a bad taste in their mouth. Navidium put the entire experience back into our hands with a better experience for our customers and for us to recover costs and sometimes more when a shipment goes wrong or is stolen. I would 100% suggest companies go this route for the customer experience alone, and the benefit of a managing your own claims and not having a company your paying a ton of money too to simply decline them. Show more