Loop Returns & Exchanges
Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights
About Loop Returns & Exchanges
Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights
Key Features
- Advanced workflow capabilities
- Advanced sales capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Loop Returns & Exchanges?
Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights
How much does Loop Returns & Exchanges cost?
Loop Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Loop Returns & Exchanges easy to set up?
Yes, Loop Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Very quick response team, excellent service and customer support help! Highly recommend. Show more
I recently experienced outstanding service from the Loop Customer Support team during our transition to a new warehouse. We had to integrate our new Warehouse Management System (WMS) with Loop, and the support team was incredibly efficient and helpful throughout the process. Their response time was impressively quick, often under an hour, and they provided clear guidelines. Additionally, they conducted a thorough audit of our settings to ensure everything was configured correctly. I truly appreciate their dedication and the smooth support they provided during this critical time. Show more
Great customer support! They always get back to me soon with a solution! Show more
I've been using Loop for returns and exchanges, and I couldn't be more impressed. Their software is seamless and user-friendly, making the process incredibly easy. What really sets them apart, though, is their customer support team. Anytime I have a question or need clarification, I get a clear and helpful response within minutes. Special shoutout to Rece —your responsiveness and clear solutions have made all the difference. Highly recommend Loop to anyone looking for a reliable returns solution! Show more
Loop is very user-friendly, and helps us streamline our return/exchange process. The best part is their support team! Anytime we have a question on specific orders, they always provide very thorough and easy-to-understand answers quickly. Would definitely recommend! Show more
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