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Loop Returns & Exchanges

4.7(Reviews)

Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Analytics

Key Features

  • Advanced integration capabilities
  • Advanced analytics capabilities
  • Advanced workflow capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 36
1 installs
Mar 10
26 installs
26
Mar 17
8 installs
8
May 19
1 installs
Aug 25

Pricing Plans

Offset

Free

Returns software, US return shipping labels, Return Bars, Advanced features, Package protection, More at link below ↓

Get Started Free

Essential

$155 / month

Unlimited destinations, Automated return policies, Carrier rate shopping, Workflows, More at link below ↓

Choose Plan

Advanced

$340 / month

Full Essential plan, and, Shop Now, Instant exchange, Bonus credit, Fraud prevention, More at link below ↓

Choose Plan

Frequently Asked Questions

What is Loop Returns & Exchanges?

Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Analytics

How much does Loop Returns & Exchanges cost?

Loop Returns & Exchanges offers multiple pricing tiers to fit different business needs: Offset: Free, Essential: $155 / month, Advanced: $340 / month.

Is Loop Returns & Exchanges easy to set up?

Yes, Loop Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

They were very helpful.

April 23, 2025
5.0

The team was super helpful in helping me set up returns for outside the US. Onboarding Loop itself was also seamless and makes life easy!

April 16, 2025
5.0

Customer Support was truly helpful and answered my questions completely and quickly.

April 11, 2025
5.0

The support team was able to help us implement a workflow tool we were wanting to add but were unsure how we would go about it. They were knowledgeable in their response, and we were able to create the workflow we needed with their assistance.

April 10, 2025
5.0

Great app! Makes handling customer returns easy!

April 9, 2025

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