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Loop Returns & Exchanges

4.7(Reviews)

Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights

About Loop Returns & Exchanges

Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 35
1 installs
Mar 16
1 installs
Mar 19
25 installs
25
Mar 20
8 installs
8
May 20

Frequently Asked Questions

What is Loop Returns & Exchanges?

Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights

How much does Loop Returns & Exchanges cost?

Loop Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Loop Returns & Exchanges easy to set up?

Yes, Loop Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

2.0

The backend is easy to use but in your Shopify store it is confusing and difficult to distinguish returns from exchanges. It's clunky and difficult to use. It creates a second order which messes up your metrics when evaluating repeat customer rates, etc. To make matters worse, we canceled our service and deleted the app weeks back and still got charged for the following month. Customer service had been on several emails back and forth and have yet to refund our money and have provided nothing to substantiate taking our money for service that was not provided. Very poor customer experience and we recommend looking for another app. Show more

February 11, 2025
5.0

Our experience with Loop has been excellent. The integration is seamless, and their customer support has been outstanding. Show more

February 11, 2025
5.0

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe! Show more

February 10, 2025
5.0

very helpful customer service team to help you through any issues that arise. I am very satisfied with this app Show more

February 6, 2025
5.0

Got all the help I needed. Show more

February 4, 2025

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