Locksmith
Information last verified: Never
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Why Choose Locksmith?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Basic Shopify
Lightward's "Pay what feels good" policy, Click "See all pricing options" for info, Suggested price for "Basic Shopify" plan, No additional usage fees
Choose PlanShopify
Lightward's "Pay what feels good" policy, Click "See all pricing options" for info, Suggested price for "Shopify" plan, No added additional fees.
Choose PlanAdvanced Shopify
Lightward's "Pay what feels good" policy, Click "See all pricing options" for info, Suggested price for "Advanced Shopify", No additional usage fees
Choose PlanShopify Plus
Lightward's "Pay what feels good" policy, Click "See all pricing options" for info, Suggested price for Shopify Plus, No additional usage fees
Choose PlanKey Features
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
Excellent, tailored customer service, what can I say? Jed is so helpful, really drilling down to understand the needs of my website, and going above and beyond to provide the right solution late on a Saturday night!
Great for two reasons: 1) The app works and is very easy to implement. Does exactly what is needed. 2) The "pay what feels good" pricing method is great and they are actually open to reasonable pricing suggestions. We suggested another price, still reasonable, with our explanation why we felt it was fair. Very quickly, we could come to an agreement about a monthly price that suits both sides. Would recommend this app. Great app, great support.
No review text provided.
DO NOT USE. We tested this app with a select group of VIP Pros for two months but ultimately decided against it due to the steep pricing structure. After canceling our subscription, our website immediately experienced significant issues. It took our IT team three full days attempting to remove all the leftover CSS. Eventually, the damage was so extensive that we had no choice but to duplicate our theme entirely.
Locksmith is exactly what we needed for our wholesale store. They have recently added functions that are even more helpful, so I appreciate them always working to offer the best options. We get a lot from the low cost it is given at.The customer service is excellent, and a shout out to Erica for always giving me clear information on what she is doing and instructions for what I need to do.
Frequently Asked Questions
Shopify App Installs
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