Live & Shoppable Videos: Ch.io

App is great, seamless integration and hosting facility. Cool interface as well! Show more

They kept charging us for the app after numerous emails to cancel the service. I was not able to uninstall the app from our Shopify store and they refused to refund the many months they continued to charge our account even knowing we were unable to get the app off our store. At the very least, they should have stopped charging us until we figured out how to remove the app. They continue to tell me to let them in our shopify store to remove the app themselves but make no mention of the many months they continued to charge us unjustifiably. This should not be allowed. I WANT OUR MONEY RETURNED, PLEASE! I don't like writing these kind of reviews but they could have easily done the right thing and returned the many months they charged us with us knowing. Show more

I have been using the app for over thirty days and there are great features that can help a live stream promote the product and stream is stable during livestream, so with that I do highly recommend this app if you are looking for something stable in connectivity and features, that alone Channelize app is worth the subscription cost; nobody wants a slow stream feed. Which is important, when going live for a stable Non-buffering stream. One of the cool features is highlighting a product while you are talking about it that encourages to buy now and the pin feature at the top of the chat, they have new dashboard thats really nice. Encourage to use the test shows, logging in with private key, and have more than one person helping backend admin dashboard, i.e, changing the highlighted product while hosts sells it, resending any host links in chat, resorting the listing products live, etc. over time you get better at it. Do ask for 1x1 demo it is worth every minute and that helps. Their support team is very helpful and accommodating. Show more

I have been conducting live sales on Instagram for two years. I have long been thinking about moving off that platform in favor of my own. Channelize has allowed me to do that. If you want the lowest-possible latency live stream - no lag! - go with Channelize. Packed with great features and integrations, it has so much going for it and seems to be the best of its kind on shopify. Angshuman and his team, including Praveen, have been incredibly responsive to my needs and queries. Development for custom features was offered at fair rates, small fixes and implementations were enacted quickly, and emails are always responded to point by point. Customer service un matched. I am so excited to be on this platform and my customers are already raving about the live show. It's a much better experience than I've had on any other live platform. I look forward to ironing our kinks in my custom app that was developed for me, and I'm confident that Channelize is the future of my business. Show more

The support is top-tier! We have had so many successful shopping shows thanks to Channelize.io. Thank you for always being our biggest supporters! Show more