LDT Digital Downloads & Ebooks
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Find Shopify Stores Using LDT Digital Downloads & Ebooks
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Why Choose LDT Digital Downloads & Ebooks?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
500MB Storage, 30 orders/month, Unlimited licenses, Automatic download email, Thank You page, Order Status, Customer Account page, Find Digital Order Form, Download by URL, Multilingual
Get Started FreeStarter
15GB Storage, Unlimited orders, PDFs stamping, Custom Sender email, Download limit number/days, Upload in bulk to migrate your data, License Notification, Automation
Choose PlanEnterprise
STARTER+, 300GB Storage, PDF password encryption, Check Fraudulent, Personalized Content, Streaming Video / Audio / PDF / E-books, API resources, PRIORITY support
Choose PlanUltra
ENTERPRISE+, NO EXTRA FEE, Unlimited bandwidth, 1.5TB Storage, PDF password encryption, Streaming Video / Audio / PDF / E-books, API resources, PRIORITY support
Choose PlanKey Features
- Advanced sales capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
Geat
Keep going
They haven’t been able to fix one of the major issues for at least a year now. If a customer purchases 2 or more large files, the download simply fails — they can’t download the files, so they think they’ve been scammed. This has caused a huge amount of unnecessary work, as well as numerous PayPal disputes and Stripe chargebacks, because customers aren’t receiving the products they paid for. I’ve reported this problem to support about 15–20 times, but they keep giving vague answers without any real solution, insisting that everything works fine on their end. The last time, they managed to figure out that the issue mainly occurs when customers try to download multiple files at once, and their “solution” was to tell me to disable the “Download All” function — meaning customers would have to download each file individually. That is absurd, and it’s not a solution at all. I expect a real fix for this issue, because it’s been a year with no resolution and I’ve already lost hundreds of dollars because of it. I’m also requesting some form of compensation, as the app hasn’t been functioning properly for an entire year — and since we’re talking about around 4,000 files, migrating to another app would be an enormous amount of work.
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Frequently Asked Questions
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