Inventory Planner by Sage

Lavender was a great help when I didn't understand why csvs were connected

DO NOT SIGN UP FOR THIS. This company has outrageous terms and conditions and will try to trap you when their product doesn't work the way they promise it does. Don't believe me read the other bad reviews. The software is great if it works, but sometimes it doesn't integrate with your other systems and Brightpearl or Sage or whoever this company is just throws you to the wolves and takes your money They will try to blame any third party that is part of your integration they can to get out of refunding you if the product does not perform as expected. I wish I had known what a hassle it would be to deal with this company. 2 months in and still nothing works and they want to fight me every step of the way to just cancel the implementation since the software is not working with quickbooks desktop. They basically expect you to convince intuit to make their plugin work. There is another app called Prediko on the App Store that I had before signing up for Inventory Planner. I thought inventory planner would offer more features but it is basically the same thing just way more expensive and way more time consuming to implement. I wish I would have just stuck with Prediko instead of switching to Inventory Planner.

I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions. Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform. Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard. Highly recommended.

We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data. Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.

Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k). Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers." Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was. If you choose to use them, I recommend proceeding with high caution and low expectations.