Interparcel Australia
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Why Choose Interparcel Australia?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced customer capabilities
Customer Reviews
Shipping costs are competitive, but the app has several limitations. Amazon and eBay orders imported via Shopify Marketplace Connect are not automatically fetched and must be entered manually. Interparcel tracking references are also not recognised by Tracking apps in Shopify, therefore shipment status always remains at "Tracking added". Work around requiring manual updates using the carrier’s native tracking number, which is time-consuming and inefficient.
Daisy is a superstar, She has gone beyond and above to make the integrations happen for us ! Very happy with her level of knowledge and service
Setting up the Interparcel app for our Shopify store has involved a fair bit of configuration to suit our business, but the support we've received—especially from Daisy—has made a big difference. She's been prompt, professional, and genuinely helpful throughout the process. It's been great to have such responsive support while getting everything in place.
Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude! Show more
Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great. Show more
Frequently Asked Questions
Shopify App Installs
No install data available
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