Hive
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Why Choose Hive?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced analytics capabilities
- Advanced dashboard capabilities
- Advanced sales capabilities
Customer Reviews
HIVE steht uns nunmehr seit einem halben Jahr als sehr starker Fulfillment-Partner zur Seite. Wir haben unsere gesamte Operation zu HIVE gebracht. Die Integration in unseren Shopify-Store ist völlig nahtlos und der Support reagiert quasi in Echtzeit. Bei jeder Interaktion mit HIVE ist deutlich spürbar, dass die Vereinfachung von Prozessen an erster Stelle steht. Probleme werden nicht hochskaliert, sondern sofort und nachhaltig beseitigt. Die Preisstruktur ist sehr transparent und fair. Wir sind rundum Glücklich: danke HIVE!
J'utilise Hive depuis octobre 2025 et j'en suis très satisfait. Outre les quelques soucis de Fret entre la Suisse (hors UE) et la France, je recommande grandement les services de Hive afin d'optimiser sa logistique. Leur App est très performante et les personnes avec qui j'ai dû collaborer sont très compétentes. Je pense notamment à mon account manager actuel Alain (mais aussi Simon) qui est très aimable, disponible et à l'écoute. Le service est très bon mais comme toute chose de qualité, cela a un coût. Je recommanderais donc de bien tout prendre en compte.
L'application fonctionne très bien, installation facile et rapide, utilisation intuitive, les stocks sont toujours à jours et jamais eu d'erreur de ce cote. Lorsqu'on fait des modifications depuis l'application Hive les données sont push dans le Shopify ce qui est super pour gagner du temps et éviter les erreurs humaines. Je suis très satisfait de l'application.
J'utilise Hive depuis 2 ans. Rien à redire. Ship dans les temps
One of the worst fulfilment providers out there. Constantly losing things, not keeping us in the loop with issues that might impact delivery times. Just today they completely refused to restock the latest shipment of a product that we've already been fulfilling with them. Our customers already paid for early access of this product so now we're just getting hate. If you truly want a world class customer experience - that you WILL need to build a loved brand, look for anyone else.
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