Feefo Product Reviews
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Why Choose Feefo Product Reviews?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Essential 200
Product & Service Reviews, Review Response, Client Review Page, Display Tools, Social Sharing, Customer Support, API & Webhooks
Choose PlanEssential 200
Product & Service Reviews, Review Response, Client Review Page, Display Tools, Social Sharing, Customer Support, API & Webhooks
Choose PlanKey Features
- Advanced sales capabilities
- Advanced customer capabilities
Customer Reviews
BEWARE: we have two stores on Feefo and they will hold your reviews hostage. We went to move providers, and they refuse to allow us to export reviews (over 200k reviews), they slip it in the contract that they own your reviews. So unless you want them to own your data and you to be stuck with them for life, choose a different provider. No one else in the industry does these, these guys are bad players, stay away.
Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes). I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and you are stuck having to insert the code manually - which is a shame. However, due to the quality of the app once installed and the customer service I cannot knock any stars off for this, and I am now all up and running and thats all that matters. Thanks Show more
Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall! Show more
So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE thanks for your support Alex and team, you guys made our week!!! Show more
App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue. Show more
Frequently Asked Questions
Shopify App Installs
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