Dianxiaomi（店小秘）
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Why Choose Dianxiaomi（店小秘）?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced support capabilities
Customer Reviews
I am extremely dissatisfied with this application. The platform was advertised as **free to install and free to use**, which was the primary reason I chose it. However, buried in fine print was a vague disclaimer stating that additional fees *may* apply for accounts managing more than one store — yet **no specific amount was disclosed**. This lack of transparency is not only unprofessional but potentially constitutes **deceptive business practice**. As a result, I was unexpectedly charged **$289 USD** without any prior clear notification or consent. This is particularly frustrating given that I am already paying a separate monthly subscription fee of over **100 RMB** through their ERP system. The cumulative financial impact is significant, and I feel misled on multiple fronts. I strongly urge the development team and customer support to take this matter seriously. Hidden charges with undisclosed amounts are unacceptable and may violate consumer protection regulations. I am formally requesting an **immediate full refund** of the $289 charge, and I reserve the right to escalate this matter through appropriate legal channels if it is not resolved promptly. I sincerely hope this issue is addressed quickly and that the platform improves its **pricing transparency** for the benefit of all users.
No review text provided.
Stay away from these scammers and liars, worst experience. They will tell you things that doesnt exitst Show more
dont use them, "bs dropshipping" by "jerry qin" stole my money and disappeared. there is no one we can reach really really bad experience Show more
It is very convenient to use, and the customer service attitude is very good Show more
Frequently Asked Questions
Shopify App Installs
No install data available
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