DHL Express (Official)
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Why Choose DHL Express (Official)?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Key Features
- Advanced workflow capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Big no! Customer service doesn't exist, complicated instalment.
I had the most helpful experience with Joe from customer service. What started out as a confusing process to connect our shopify account with DHL, ended up being a very smooth process with the help of Joe. He was very timely with his responses, and sorted out our problems. I am very grateful for the support.
Impossible to install. Errors at every juncture - no support email or link to reach out, just error pages that say simply ‘there’s been an error’.
I am very concern. i like shipping with DHL from my website. However, 2 packages have been delivered to the wrong address over the past year. there is no one to speak to. customer service is so poor. most recently is about $400 goods ship to wrong address and signed by wrong receiver. i filed a claim and no response so far. what is going on with DHL?? Show more
Simply amazing!! Wow Joe was very very helpful, patient and quick. All issues were resolved so efficiently I'm super grateful Show more
Frequently Asked Questions
Shopify App Installs
No install data available
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