StoreCensus
CustomerGenius icon

CustomerGenius

Unclaimed Listing
Managed by StoreCensus • Not verified
CustomerGenius is an automated solution that detects and prevents discount code abuse. CustomerGenius is an solution designed to protect Shopify merchants from discount code abuse. We'll flag suspicious orders with patterns such as multiple email accounts using the same shipping address. You can choose to either manually review these orders or automatically cancel and refund fraudulent orders according to preset rules (or let us handle it according to our algorithm). We are also integrated with Shipstation and Recharge, ensuring cancellations will flow through both both. CustomerGenius is an solution designed to protect Shopify merchants from discount code abuse. We'll flag suspicious orders with patterns such as multiple email accounts using the same shipping address. You can choose to either manually review these orders or automatically cancel and refund fraudulent orders according to preset rules (or let us handle it according to our algorithm). We are also integrated with Shipstation and Recharge, ensuring cancellations will flow through both both. more Detection of discount abuse from multiple email accounts Automatic refunds of flagged transactions Integrations with Recharge and Shipstation
5.0
1 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose CustomerGenius?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Starter Plan

$9.99 / month

Up to 2,500 orders

Choose Plan

Pro

$19.99 / month

2,501 to 5,000 orders per month

Choose Plan

Elite

$29.99 / month

Above 5,000 orders

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

5.0
1 reviews
Anonymous
2025-07-10

We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you can automate the refund decision process or handle each case individually. For now, we're reviewing them case by case and it’s been working really well for us. Highly recommend! :)

Frequently Asked Questions

Shopify App Installs

No install data available

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