Add contact, order, and custom forms anywhere in your store without coding Create custom forms in multiple languages with drag-and-drop builder, and smart fields without any coding. Whether you need a simple contact form, a multi-step order form, or advanced file uploads with conditional logic, this app gives you complete flexibility. Integrates easily with tools such as Klaviyo, Mailchimp, Slack, Google Sheets and Zapier. Place forms on product pages, cart pages, the homepage, or any Shopify page to capture customer information where it matters most. Create custom forms in multiple languages with drag-and-drop builder, and smart fields without any coding. Whether you need a simple contact form, a multi-step order form, or advanced file uploads with conditional logic, this app gives you complete flexibility. Integrates easily with tools such as Klaviyo, Mailchimp, Slack, Google Sheets and Zapier. Place forms on product pages, cart pages, the homepage, or any Shopify page to capture customer information where it matters most. more Build forms using a simple drag-and-drop interface to add fields Use conditional logic to show or hide fields dynamically based on user input Create forms in multiple languages to serve international customers View, manage and export submission data submissions from the in-app dashboard Keep your forms secure with Google reCAPTCHA and permission controls
Customer satisfaction Shopify Apps
Discover the best Customer satisfaction apps for your Shopify store in 2025. Compare features, pricing, and reviews to find the perfect solution.
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Gamified pop ups to engage your customers with surveys, product recommendation quizzes and games. Bring gamification, by creating popups , that can capture leads, emails, collect feed backs, conduct product quiz & games, shows recommendations & notifications etc. The app is packed with powerful features, that enables you to engage with your customer in a multitude of ways. You can totally control the way your customers see and interact with the pop ups and also provides a wide variety of templates for all the pop up types and an intuitive WSIWYG editor to customize the gamified the pop ups Bring gamification, by creating popups , that can capture leads, emails, collect feed backs, conduct product quiz & games, shows recommendations & notifications etc. The app is packed with powerful features, that enables you to engage with your customer in a multitude of ways. You can totally control the way your customers see and interact with the pop ups and also provides a wide variety of templates for all the pop up types and an intuitive WSIWYG editor to customize the gamified the pop ups more Create surveys & get leads, feedback from your customers. Configure logical paths to render the questions based on the responses Set up Product Recommendation Quiz to help find the most suitable products Add Spin and Wins, Flip Games,Scratch and Win for elevated customer engagement
Create forms with our form builder, enhancing your website's functionality and user experience! E-commerce merchants understand that information is power, and our form builder gives you exactly that. It offers an easy way to create engaging, customizable forms for your customers. This could be anything from detailed customer surveys to simple contact forms. The data you collect helps you make informed business decisions and tailors your offerings to suit your customer's needs. Optimize your business operations, improve user interaction, and make data-driven decisions with Nerdy Form! E-commerce merchants understand that information is power, and our form builder gives you exactly that. It offers an easy way to create engaging, customizable forms for your customers. This could be anything from detailed customer surveys to simple contact forms. The data you collect helps you make informed business decisions and tailors your offerings to suit your customer's needs. Optimize your business operations, improve user interaction, and make data-driven decisions with Nerdy Form! more Customize email notifications and auto responder email when a form is submitted. Easy to create multistep forms. Forms in pop-up and forms with conditional logic Upload files and attach them to notification email. A great variety of fields: datepicker, range slider, image select and more Numerous styling customizations to exactly match your shop's aesthetic.
Build your contact us form or custom form without any technical knowledge required Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Globo Form Builder app. Custom your registration form with custom fields. Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Globo Form Builder app. Custom your registration form with custom fields. more Customer account registration forms, customer fields. Create custom forms with file upload, image upload option. Send autoresponder emails and integrate form data with Klaviyo, MailChimp, etc. Easy to build contact us form with captcha, condition logic, etc. Easy to build Feedback Form, Popup Form, Wholesale Order Form, Wholesale form...
Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. more Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store. Advanced Reporting: Segment feedback by channel, RFM, location, and more. Survey Builder: Easily create and customize surveys for various platforms. NLP Analysis: Use NLP to detect and monitor key customer issues. Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
Easily create forms to collect leads, improve customer service & boost sales without coding Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities. Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities. more Tailored form creation: Contact, Wholesale, Registration, and more Supports File Upload, Image Choice, and other essential form elements Display forms with ease as a Popup, Bubble, or Embedded form Advanced features: reCaptcha, Conditional logic, Form schedule & more Track form submissions in-app or via email effortlessly
Convert more with tailored product recommendation quizzes powered by AI, surveys and giveaways. Turn browsers into buyers with interactive quizzes that offer prizes and personalized product matches. Create compelling giveaway contests in minutes with our drag-and-drop quiz builder. Merchants can easily set up product-matching quizzes that reward participation with special offers, discounts, or free products. Perfect for beauty fit quizzes, style assessments, and product discovery contests. Boost engagement, capture leads, and increase conversions while gathering valuable customer insights. Turn browsers into buyers with interactive quizzes that offer prizes and personalized product matches. Create compelling giveaway contests in minutes with our drag-and-drop quiz builder. Merchants can easily set up product-matching quizzes that reward participation with special offers, discounts, or free products. Perfect for beauty fit quizzes, style assessments, and product discovery contests. Boost engagement, capture leads, and increase conversions while gathering valuable customer insights. more Create engaging giveaway quizzes with drag-and-drop simplicity Drive higher engagement with customizable rewards, discounts, and giveaways Seamlessly integrate with your existing store design and product catalog
Leverage your Data to Segment, Retain & Acquire better customers. Use NPS & RFM to improve the CLV Omniconvert’s Reveal highlights your best options for generating new growth in terms of acquisition, retention, and customer loyalty. You can use it when you need to experiment and fix your business model, as well as when you're searching for an advanced eCommerce approach to reach your business targets and save time. It also empowers you to up your game and monitor what matters to save your team's time and make better decisions. Omniconvert’s Reveal highlights your best options for generating new growth in terms of acquisition, retention, and customer loyalty. You can use it when you need to experiment and fix your business model, as well as when you're searching for an advanced eCommerce approach to reach your business targets and save time. It also empowers you to up your game and monitor what matters to save your team's time and make better decisions. more Dynamic Audience Builder - Improve Meta & Google ad campaigns by using RFM RFM Customer Segmentation: identify best&worst clients & treat them accordingly Automated NPS tool: Fix your customer journey- real-time alerts & advanced data Buying Habits reports - Find your best and worst-performing product SKUs by CLV Advanced Reporting: track what truly matters to become Customer-centric.
Collect and display product reviews and UGC. Use social proof to increase traffic and conversions. Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google integrations, detailed analytics, and loyalty-ready features. REVIEWS.io’s product reviews app is part of the Clearer.io suite built to grow lasting customer relationships. Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google integrations, detailed analytics, and loyalty-ready features. REVIEWS.io’s product reviews app is part of the Clearer.io suite built to grow lasting customer relationships. more Showcase reviews & UGC on your store and in marketing campaigns with 15+ widgets Improve organic and paid results with integrated Google reviews and star ratings Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more Improve segmentation by collecting zero-party data through Attributes & Surveys Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more
Powerful survey app with advanced analytics. Support NPS, CSAT, Attribution & more. Try Scope to gain instant insights from your customer directly to drive growth & increase ROI. Scope provides familiar interface to quickly build & deploy online polls while providing tools to perform deep analysis to your zero-party data. Use our checkout extension app to quickly add survey on your Thank You and Order Status page, or use custom script to deploy anywhere on your site. Try Scope to gain instant insights from your customer directly to drive growth & increase ROI. Scope provides familiar interface to quickly build & deploy online polls while providing tools to perform deep analysis to your zero-party data. Use our checkout extension app to quickly add survey on your Thank You and Order Status page, or use custom script to deploy anywhere on your site. more Visual question builder - zero-code, drag & drop builder. Live responses with custom filters - get real-time & customised insights. 1-click integrations - Shopify Flow, Klaviyo, Segment & more.
Post purchase surveys: Unveil actionable insights with analytics, without distraction for customers SEA Post Purchase Survey helps you gather valuable customer feedbacks from 8+ question types & NPS. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights. SEA Post Purchase Survey helps you gather valuable customer feedbacks from 8+ question types & NPS. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights. more Target right customers: Use tags, visited pages, and products to target Distribute surveys: On-site, exit intent or post purchase like thank-you page Visualize results clearly: Analyze responses with analytical charts and reports Automate with Shopify Flow: Add surveys to your tech stack Work with all email apps: Effortlessly add survey to any email to customers
Create strong forms easily with in just 3 steps using our easy-to-use SK: Advanced Form Builder app. Using our Form Builder app, you can create basic to complex forms with predefined templates or from scratch. Our app has templates like Contact Us, Booking, Warranty, Wholesale Inquiry Form which compatible with all themes. Change look & feel of the form as you want using custom CSS. Email will let you know from which page form was submitted. We have SMTP & Klaviyo which add user to specific Klaviyo list. Tag user when form submitted, G-Sheet, Conditional Logic, zapier & more-upto 2GB of storage Using our Form Builder app, you can create basic to complex forms with predefined templates or from scratch. Our app has templates like Contact Us, Booking, Warranty, Wholesale Inquiry Form which compatible with all themes. Change look & feel of the form as you want using custom CSS. Email will let you know from which page form was submitted. We have SMTP & Klaviyo which add user to specific Klaviyo list. Tag user when form submitted, G-Sheet, Conditional Logic, zapier & more-upto 2GB of storage more Create forms, collect customer data, and allow file uploads easily. Create forms with predefined templates and manage forms by drag & drop feature. Easy integrations of the Klaviyo, Gtag, FB Tracking, GSheet Add tag in customer. Tag customer when form is submitted. Like: Wholesaler, Retailer, etc. Personalized forms are designed to match your shop's style perfectly.
Post purchase survey and NPS to gather product insights and customer feedback with ease Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections. Try the Simesy NPS Customer Survey app today and start collecting valuable customer feedback! Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections. Try the Simesy NPS Customer Survey app today and start collecting valuable customer feedback! more Showcase post purchase survey on thank you page. No coding required Create unlimited question to gather as many information as you want Collect unlimited responses with a lot of useful data Breakdown customer survey submission by response count, order value,... Target different types of customer with smart rule
Increase AOV and Social Traffic with Thankify's No-Code, Custom Thank You page builder. Turn your thank you page into a growth engine with Thankify. Boost revenue through personalized upsells, gather valuable customer insights with post-purchase surveys, and drive social traffic with share buttons. With no-code tools, create engaging pages that transform one-time buyers into repeat customers — all while enhancing their experience. Turn your thank you page into a growth engine with Thankify. Boost revenue through personalized upsells, gather valuable customer insights with post-purchase surveys, and drive social traffic with share buttons. With no-code tools, create engaging pages that transform one-time buyers into repeat customers — all while enhancing their experience. more Increase sales with tailored upsells on your thank you page. Gather feedback to improve customer experience post-purchase. Use videos and images to create engaging thank you pages. Add share buttons to boost your social traffic and followers. Build thank you pages easily with a no-code drag-and-drop editor.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics. Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more Advanced post-purchase surveys that get quality responses. No coding required. Customize and translate every detail. Localize for multiple languages. Abandoned checkout campaigns. Uncover common pain points and recover carts. Connect survey responses to your Shopify customer and order dashboards. Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
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About Customer satisfaction Apps for Shopify
Customer satisfaction apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer satisfaction app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer satisfaction solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.