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Customer satisfaction Shopify Apps

Discover the best Customer satisfaction apps for your Shopify store in 2026. Compare features, pricing, and reviews to find the perfect solution.

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LINE誘導ボタンをストアに設置することで、あなたのストアのLINE公式アカウントの友達登録を促し、集客率向上が見込めます! あらゆるページで、LINE誘導ボタンを埋め込み! 「ShopifyでLINE誘導ボタンを埋め込みたい...」 「ShopifyオンラインストアからLINEへの流入率を高めたい...」 「ShopifyオンラインストアとLINEを連携して、マーケティングを強化したい...」 その悩みを解消できるのが『LINE誘導ボタンらくらく設置|リテリア LINE誘導』です! 本アプリを使用することで、コード編集なしでLINE誘導ボタンをストアに追加することができます! 『LINE誘導ボタンらくらく設置|リテリア LINE誘導』を使用して、LINEへの流入率を高め、集客力・コンバージョン率を高めましょう! あらゆるページで、LINE誘導ボタンを埋め込み! 「ShopifyでLINE誘導ボタンを埋め込みたい...」 「ShopifyオンラインストアからLINEへの流入率を高めたい...」 「ShopifyオンラインストアとLINEを連携して、マーケティングを強化したい...」 その悩みを解消できるのが『LINE誘導ボタンらくらく設置|リテリア LINE誘導』です! 本アプリを使用することで、コード編集なしでLINE誘導ボタンをストアに追加することができます! 『LINE誘導ボタンらくらく設置|リテリア LINE誘導』を使用して、LINEへの流入率を高め、集客力・コンバージョン率を高めましょう! more 要な操作は、アプリをインストールして使用したいページでアプリブロックを追加するだけ! コード編集は一切必要ないので、どなたでも簡単にご利用いただけます。 ボタンに埋め込むアイコン画像(LINEアイコン)や位置、色、文言、余白など幅広くカスタマイズすることができます。 日本人のエンジニアが丁寧にサポートいたします。 海外製アプリに劣らないアプリを日本語対応で使用できるのが本アプリのメリットです! 本アプリは Online Store 2.0 にのみ対応しております。 テーマ内のコードや他のアプリとの干渉も少なく、安全にアプリをご利用できます。

4.0(Reviews)

Add a 'How did you hear about us?' survey to your order status page for better attribution analytics Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing. Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing. more Start with our pre-built attribution survey or add your own questions like NPS Compatible with Shopify's Order Status & Thank You Page Checkout Extensions View results against order value to uncover the most valuable channels Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets

5.0(Reviews)

Add contact, order, and custom forms anywhere in your store without coding Create custom forms in multiple languages with drag-and-drop builder, and smart fields without any coding. Whether you need a simple contact form, a multi-step order form, or advanced file uploads with conditional logic, this app gives you complete flexibility. Integrates easily with tools such as Klaviyo, Mailchimp, Slack, Google Sheets and Zapier. Place forms on product pages, cart pages, the homepage, or any Shopify page to capture customer information where it matters most. Create custom forms in multiple languages with drag-and-drop builder, and smart fields without any coding. Whether you need a simple contact form, a multi-step order form, or advanced file uploads with conditional logic, this app gives you complete flexibility. Integrates easily with tools such as Klaviyo, Mailchimp, Slack, Google Sheets and Zapier. Place forms on product pages, cart pages, the homepage, or any Shopify page to capture customer information where it matters most. more Build forms using a simple drag-and-drop interface to add fields Use conditional logic to show or hide fields dynamically based on user input Create forms in multiple languages to serve international customers View, manage and export submission data submissions from the in-app dashboard Keep your forms secure with Google reCAPTCHA and permission controls

4.3(Reviews)

Surveys, product recommendation quizzes and games to engage your customers . Build high‑engagement surveys, quizzes, and interactive games and that help you capture leads, email subscribers, customer insights, and valuable feedback. App features interactive gamified popups like Spin and Win wheels, digital scratch cards, flip card games, trivia contests, and tic-tac-toe grids. Merchants use these playable widgets to replace boring subscription forms. When visitors play, they win custom discount codes in exchange for their email , boosting conversion Build high‑engagement surveys, quizzes, and interactive games and that help you capture leads, email subscribers, customer insights, and valuable feedback. App features interactive gamified popups like Spin and Win wheels, digital scratch cards, flip card games, trivia contests, and tic-tac-toe grids. Merchants use these playable widgets to replace boring subscription forms. When visitors play, they win custom discount codes in exchange for their email , boosting conversion more On Site Surveys, that can be integrated to all pages Spin and Win Wheels that reward visitors with unique discount codes Set up Product Recommendation Quiz to help find the most suitable products Digital Scratch and Win Cards to engage shoppers Fun Trivia Games

4.9(Reviews)

Create forms with our form builder, enhancing your website's functionality and user experience! E-commerce merchants understand that information is power, and our form builder gives you exactly that. It offers an easy way to create engaging, customizable forms for your customers. This could be anything from detailed customer surveys to simple contact forms. The data you collect helps you make informed business decisions and tailors your offerings to suit your customer's needs. Optimize your business operations, improve user interaction, and make data-driven decisions with Nerdy Form! E-commerce merchants understand that information is power, and our form builder gives you exactly that. It offers an easy way to create engaging, customizable forms for your customers. This could be anything from detailed customer surveys to simple contact forms. The data you collect helps you make informed business decisions and tailors your offerings to suit your customer's needs. Optimize your business operations, improve user interaction, and make data-driven decisions with Nerdy Form! more Customize email notifications and auto responder email when a form is submitted. Easy to create multistep forms. Forms in pop-up and forms with conditional logic Upload files and attach them to notification email. A great variety of fields: datepicker, range slider, image select and more Numerous styling customizations to exactly match your shop's aesthetic.

4.8(Reviews)

Nexus by Omniconvert is the AI eCommerce growth engine for DTC brands. Nexus by Omniconvert unifies your store, ad, and analytics data into a single AI-powered command center for eCommerce growth. Use it when you need to cut wasted ad spend, identify your most profitable products, and move faster from insight to campaign. It gives your team a Daily Brief every morning, an Action Queue ranked by True Profit, and then goes further -- writing the creative brief, generating the ad visuals, and building full campaign packages ready to deploy across Meta and Google. Nexus by Omniconvert unifies your store, ad, and analytics data into a single AI-powered command center for eCommerce growth. Use it when you need to cut wasted ad spend, identify your most profitable products, and move faster from insight to campaign. It gives your team a Daily Brief every morning, an Action Queue ranked by True Profit, and then goes further -- writing the creative brief, generating the ad visuals, and building full campaign packages ready to deploy across Meta and Google. more Daily Brief: what moved, why it moved, and your #1 action today Action Queue: every opportunity ranked by True Profit, not ROAS AI writes the brief, generates the visuals, builds the full campaign Competitor ad intelligence: find white-space before rivals do One platform: store, Meta, Google Ads, GA4, Gorgias, Okendo, and Klaviyo unified

5.0(Reviews)

Customers leave reviews by voice instead of typing. AI transcribes, you approve, it publishes. Typed reviews are work - most customers won't write 200 words. But they'll tap a link and talk for 30 seconds, especially on their phones. Parlata emails the customer after fulfillment with a one-tap recorder. They record, AI transcribes and cleans up the text, you approve in Shopify Admin. Approved reviews show on the product page with both audio and transcript. Bilingual (English + Spanish), works on iOS Safari and Android Chrome. No app, no account, no password for the customer. Typed reviews are work - most customers won't write 200 words. But they'll tap a link and talk for 30 seconds, especially on their phones. Parlata emails the customer after fulfillment with a one-tap recorder. They record, AI transcribes and cleans up the text, you approve in Shopify Admin. Approved reviews show on the product page with both audio and transcript. Bilingual (English + Spanish), works on iOS Safari and Android Chrome. No app, no account, no password for the customer. more Voice review collection in 30 seconds with AI-cleaned transcripts Storefront theme block with audio player and transcript on every product page Moderation dashboard with bulk approve, public replies, and CSV export Bilingual recorder, emails, and prompts in English and Spanish AI summaries per product with Google rich snippets included

5.0(Reviews)

Build your contact us form or custom form without any technical knowledge required Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Powerful Form Builder app. Custom your registration form with custom fields. Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Powerful Form Builder app. Custom your registration form with custom fields. more Customer account registration forms, customer fields. Create custom forms with file upload, image upload option. Send autoresponder emails and integrate form data with Klaviyo, MailChimp, etc. Easy to build contact us form with captcha, condition logic, etc. Easy to build Feedback Form, Popup Form, Wholesale Order Form, Wholesale form...

4.9(Reviews)

AI contact form builder with file uploads, conditional logic, and no-code embeds. Create Shopify custom form with upload or image upload, inquiry, quote, registration, lead, and survey forms without code. Use AI to get started, then customize fields, conditional logic, multi-step layouts, popups, and inline embeds. Collect customer details, photos, and documents, send email alerts and autoresponders, and sync submissions with Shopify Customers, Google Sheets, Klaviyo, Mailchimp, Omnisend, or Zapier. Create Shopify custom form with upload or image upload, inquiry, quote, registration, lead, and survey forms without code. Use AI to get started, then customize fields, conditional logic, multi-step layouts, popups, and inline embeds. Collect customer details, photos, and documents, send email alerts and autoresponders, and sync submissions with Shopify Customers, Google Sheets, Klaviyo, Mailchimp, Omnisend, or Zapier. more Create AI-assisted contact, file upload, inquiry, quote, and registration forms Collect photos, documents, and customer details with flexible file uploads Use conditional logic, multi-step layouts, and required fields to guide shoppers Embed forms inline, in popups, or on product, cart, home, and landing pages Send email alerts and sync submissions with Shopify, Sheets, Klaviyo, or Zapier

5.0(Reviews)

Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. more Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store. Advanced Reporting: Segment feedback by channel, RFM, location, and more. Survey Builder: Easily create and customize surveys for various platforms. NLP Analysis: Use NLP to detect and monitor key customer issues. Proactive Feedback Management: Respond to feedback in real-time on touchpoints.

0.0(Reviews)

Create contact forms, wholesale & B2B inquiry forms with file upload, popups & conditional logic. Create unlimited custom forms in minutes with a drag-and-drop form builder. Add custom fields: dropdowns, checkboxes, date pickers, file uploads & GDPR checkbox. Use conditional logic to show/hide fields based on answers, or to build multi-step forms. Style forms with custom CSS, embed inline, as a popup or bubble — mobile-responsive. Block spam with reCAPTCHA, send auto-response emails, track submission analytics & export to CSV. Integrates with Klaviyo, Mailchimp, Omnisend & Shopify Flow. Create unlimited custom forms in minutes with a drag-and-drop form builder. Add custom fields: dropdowns, checkboxes, date pickers, file uploads & GDPR checkbox. Use conditional logic to show/hide fields based on answers, or to build multi-step forms. Style forms with custom CSS, embed inline, as a popup or bubble — mobile-responsive. Block spam with reCAPTCHA, send auto-response emails, track submission analytics & export to CSV. Integrates with Klaviyo, Mailchimp, Omnisend & Shopify Flow. more 20+ form templates: contact us, wholesale, registration, survey & feedback Custom fields: file upload, image choice, dropdown, checkbox & date picker Embed forms inline or show as popup & bubble — mobile-responsive on your theme reCAPTCHA spam protection, conditional logic, multi-step forms & scheduling Track submissions with in-app analytics, CSV export & email marketing sync

4.9(Reviews)

Convert more with tailored product recommendation quizzes powered by AI, surveys and giveaways. Turn browsers into buyers with interactive quizzes that offer prizes and personalized product matches. Create compelling giveaway contests in minutes with our drag-and-drop quiz builder. Merchants can easily set up product-matching quizzes that reward participation with special offers, discounts, or free products. Perfect for beauty fit quizzes, style assessments, and product discovery contests. Boost engagement, capture leads, and increase conversions while gathering valuable customer insights. Turn browsers into buyers with interactive quizzes that offer prizes and personalized product matches. Create compelling giveaway contests in minutes with our drag-and-drop quiz builder. Merchants can easily set up product-matching quizzes that reward participation with special offers, discounts, or free products. Perfect for beauty fit quizzes, style assessments, and product discovery contests. Boost engagement, capture leads, and increase conversions while gathering valuable customer insights. more Create engaging giveaway quizzes with drag-and-drop simplicity Drive higher engagement with customizable rewards, discounts, and giveaways Seamlessly integrate with your existing store design and product catalog

0.0(Reviews)

Collect product and store reviews with photos, automatic emails, and widgets that match your theme. Ravoo asks your customers for reviews automatically after they buy, then shows them on your product pages and anywhere else in your store. Shoppers can add photos and video, and you can thank them with a discount code. Every review waits for your approval before it goes live. Moving from another reviews app? Import everything you already have from a spreadsheet. Eight store review layouts, full control of colors and wording, and translations for every language you sell in. Ravoo asks your customers for reviews automatically after they buy, then shows them on your product pages and anywhere else in your store. Shoppers can add photos and video, and you can thank them with a discount code. Every review waits for your approval before it goes live. Moving from another reviews app? Import everything you already have from a spreadsheet. Eight store review layouts, full control of colors and wording, and translations for every language you sell in. more Automatic review request emails and reminders, on your schedule Photo and video reviews, with a discount code as a thank you Import your existing reviews from another review app or a spreadsheet Testimonial widgets and store reviews in eight layouts you control Collect reviews anywhere with a shareable review link and QR code

4.9(Reviews)

Collect product & company reviews, photo reviews & UGC, powered by AI analytics. Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships. Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships. more Turn reviews & UGC into sales with 15+ high-converting widgets Drive traffic & sales with Google Reviews, star ratings & AI-powered insights Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more Excellent support with hands-on help and growth guidance Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more

4.7(Reviews)

Post-purchase surveys with AI insights. Track NPS & CSAT, run attribution, grow revenue. Scope is the post-purchase survey app that reads its own results. Its AI groups every open answer into themes, scores sentiment, tracks NPS & CSAT, ties "how did you hear about us?" attribution to real revenue — then sends a weekly plain-English summary of what changed and why. Works with Shopify Sidekick: ask about your survey data in the admin, combined with the rest of your shop data. Build surveys in minutes with the no-code drag-and-drop editor. Free to install. Scope is the post-purchase survey app that reads its own results. Its AI groups every open answer into themes, scores sentiment, tracks NPS & CSAT, ties "how did you hear about us?" attribution to real revenue — then sends a weekly plain-English summary of what changed and why. Works with Shopify Sidekick: ask about your survey data in the admin, combined with the rest of your shop data. Build surveys in minutes with the no-code drag-and-drop editor. Free to install. more AI survey insights - turn customer responses into clear, actionable answers Ask Sidekick - blend survey data with shop data and run deeper analysis AI Thematic analysis, Cohort analysis, LTV analysis Advanced customer segment targeting Use with Shopify Flow to connect with Klaviyo, Segment, HubSpot and many more!

4.2(Reviews)

Turn post-purchase surveys into MCP AI analytics any agent can query, plus quiz conversions SEA Survey & Quiz turns post-purchase answers into segments, then upsell and retention offers. See which marketing channels bring profitable customers, ranked by revenue, LTV and AOV. Surveys run on thank-you pages, email, on-site, exit-intent and pop-ups. AI emails insight reports on a schedule. MCP analytics exposes answers and metrics to AI agents. A/B test surveys and drop the weaker version. Each answer can trigger an email flow or sync via a custom API. 19+ languages, 24/7 live chat. SEA Survey & Quiz turns post-purchase answers into segments, then upsell and retention offers. See which marketing channels bring profitable customers, ranked by revenue, LTV and AOV. Surveys run on thank-you pages, email, on-site, exit-intent and pop-ups. AI emails insight reports on a schedule. MCP analytics exposes answers and metrics to AI agents. A/B test surveys and drop the weaker version. Each answer can trigger an email flow or sync via a custom API. 19+ languages, 24/7 live chat. more Build personalized logic-based quiz to recommend products and boost conversions Attribution & A/B : first order vs lifetime revenue by channel, tested winner MCP (AI Connector): Query, analyze and manage surveys from your AI chat AI Reports: Scheduled insight emails on trends, NPS and complaints in answers AI Survey Builder: Generate a survey tailored to your store in seconds

4.9(Reviews)

Increase AOV with post purchase upsell offers your customers accept in a single click. Sellify increases your AOV with upsell offers at every step. Add a product page upsell with cross sell recommendations like "You might also like". Place a checkout upsell inside the checkout (Shopify Plus only). Or trigger a post purchase upsell in one click: the customer accepts without re-entering payment details. You can also show a thank you page upsell and run a post purchase survey to learn where customers come from. Offers are built in minutes, with no change to your theme or checkout. Sellify increases your AOV with upsell offers at every step. Add a product page upsell with cross sell recommendations like "You might also like". Place a checkout upsell inside the checkout (Shopify Plus only). Or trigger a post purchase upsell in one click: the customer accepts without re-entering payment details. You can also show a thank you page upsell and run a post purchase survey to learn where customers come from. Offers are built in minutes, with no change to your theme or checkout. more Post purchase upsell in one click, with no payment details to re-enter Product page upsell with related products and cross sell recommendations Checkout upsell displayed inside the checkout (Shopify Plus only) Post purchase survey to learn where your customers come from and why they buy Thank you page upsell with a configurable countdown timer

5.0(Reviews)

Find out why visitors leave without buying. An exit intent survey captures their reasons instantly. Customers abandon stores without purchasing for many reasons - price concerns, confusing checkout, missing product information, or simply browsing. This exit intent popup displays a short survey asking visitors why they're leaving. Merchants can customize response options and include an open-ended field for customer feedback. A built-in dashboard tracks abandonment reasons over time, helping reduce lost sales by addressing the specific issues causing visitors to leave. Customers abandon stores without purchasing for many reasons - price concerns, confusing checkout, missing product information, or simply browsing. This exit intent popup displays a short survey asking visitors why they're leaving. Merchants can customize response options and include an open-ended field for customer feedback. A built-in dashboard tracks abandonment reasons over time, helping reduce lost sales by addressing the specific issues causing visitors to leave. more Exit intent detection triggers a survey popup when visitors move to leave Create custom response options plus an open-ended field for written feedback Dashboard tracks all responses and shows which reasons occur most often Style the popup with custom colors, fonts, borders, and CSS Unlimited responses collected on all pricing plans

4.9(Reviews)

Create strong forms easily with in just 3 steps using our easy-to-use SK Contact Form Builder app Using our Form Builder app, you can create basic to complex forms with predefined templates or from scratch. Our app has templates like Contact Us, Booking, Warranty, Wholesale Inquiry Form which compatible with all themes. Change look & feel of the form as you want using custom CSS. Email will let you know from which page form was submitted. We have SMTP & Klaviyo which add user to specific Klaviyo list. Tag user when form submitted, G-Sheet, Conditional Logic, zapier & more-upto 2GB of storage Using our Form Builder app, you can create basic to complex forms with predefined templates or from scratch. Our app has templates like Contact Us, Booking, Warranty, Wholesale Inquiry Form which compatible with all themes. Change look & feel of the form as you want using custom CSS. Email will let you know from which page form was submitted. We have SMTP & Klaviyo which add user to specific Klaviyo list. Tag user when form submitted, G-Sheet, Conditional Logic, zapier & more-upto 2GB of storage more Create forms, collect customer data, and allow file uploads easily. Create forms with predefined templates and manage forms by drag & drop feature. Easy integrations of the Klaviyo, Gtag, FB Tracking, GSheet Add tag in customer. Tag customer when form is submitted. Like: Wholesaler, Retailer, etc. ⁠Personalized forms are designed to match your shop's style perfectly.

4.8(Reviews)

Post purchase survey and NPS to gather product insights and customer feedback with ease Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections. Try the Simesy NPS Customer Survey app today and start collecting valuable customer feedback! Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections. Try the Simesy NPS Customer Survey app today and start collecting valuable customer feedback! more Showcase post purchase survey on thank you page. No coding required Create unlimited question to gather as many information as you want Collect unlimited responses with a lot of useful data Breakdown customer survey submission by response count, order value,... Target different types of customer with smart rule

5.0(Reviews)

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About Customer satisfaction Apps for Shopify

Customer satisfaction apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a customer satisfaction app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best customer satisfaction solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.