Pulse NPS, Surveys & Feedback

Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. more Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store. Advanced Reporting: Segment feedback by channel, RFM, location, and more. Survey Builder: Easily create and customize surveys for various platforms. NLP Analysis: Use NLP to detect and monitor key customer issues. Proactive Feedback Management: Respond to feedback in real-time on touchpoints.